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[Senate Hearing 116-19] [From the U.S. Government Publishing Office] S. Hrg. 116-19 ANNUAL OVERSIGHT OF THE LIBRARY OF CONGRESS ======================================================================= HEARING BEFORE THE COMMITTEE ON RULES AND ADMINISTRATION UNITED STATES SENATE ONE HUNDRED SIXTEENTH CONGRESS FIRST SESSION __________ MARCH 6, 2019 __________ Printed for the use of the Committee on Rules and Administration [GRAPHIC NOT AVAILABLE IN TIFF FORMAT] Available on http://www.govinfo.gov ___________ U.S. GOVERNMENT PUBLISHING OFFICE 35-966 WASHINGTON : 2019 COMMITTEE ON RULES AND ADMINISTRATION FIRST SESSION ROY BLUNT, Missouri, Chairman MITCH McCONNELL, Kentucky AMY KLOBUCHAR, Minnesota LAMAR ALEXANDER, Tennessee DIANNE FEINSTEIN, California PAT ROBERTS, Kansas CHARLES E. SCHUMER, New York RICHARD SHELBY, Alabama RICHARD J. DURBIN, Illinois TED CRUZ, Texas TOM UDALL, New Mexico SHELLEY MOORE CAPITO, West Virginia MARK R. WARNER, Virginia ROGER WICKER, Mississippi PATRICK J. LEAHY, Vermont DEB FISCHER, Nebraska ANGUS S. KING, JR., Maine CINDY HYDE-SMITH, Mississippi CATHERINE CORTEZ MASTO, Nevada Fitzhugh Elder IV, Staff Director Elizabeth Peluso, Democratic Staff Director C O N T E N T S ---------- Pages Opening Statement of: Hon. Roy Blunt, Chairman, a U.S. Senator from the State of Missouri....................................................... 1 Hon. Amy Klobuchar, a U.S. Senator from the State of Minnesota... 2 Dr. Carla Hayden, Librarian of Congress, The Library of Congress. 3 Prepared Statement of: Dr. Carla Hayden, Librarian of Congress, The Library of Congress. 18 Questions Submitted for the Record: Hon. Roy Blunt, Chairman, a U.S. Senator from the State of Missouri to Dr. Carla Hayden, Librarian of Congress, The Library of Congress............................................ 29 Hon. Amy Klobuchar, a U.S. Senator from the State of Minnesota to Dr. Carla Hayden, Librarian of Congress, The Library of Congress....................................................... 39 ANNUAL OVERSIGHT OF THE LIBRARY OF CONGRESS ---------- WEDNESDAY, MARCH 6, 2019 United States Senate, Committee on Rules and Administration, Washington, DC. The committee met, pursuant to notice, at 10:30 a.m., in Room SR-301, Russell Senate Office Building, Hon. Roy Blunt, Chairman of the committee, presiding. Present: Senators Blunt, Alexander, Klobuchar, Udall, and Cortez Masto. OPENING STATEMENT OF HONORABLE ROY BLUNT, CHAIRMAN, A U.S. SENATOR FROM THE STATE OF MISSOURI Chairman Blunt. The Committee on Rules and Administration will come to order. Good morning. Glad my colleagues, some whom will be going in and out, are here to join me and we welcome our witness Dr. Carla Hayden, the Librarian of Congress. My notebook, Dr. Hayden, says the annual oversight of the Library of Congress, so this is an indication we are off to a good start here of us finding opportunities to be more partners in what you are doing and hopefully advocates of what you are doing, and on occasion, maybe even advisors as to what you should be doing. But we are glad you are here. Dr. Hayden is the 14th Librarian of Congress, but only the third person actually to hold that job who was a librarian by profession. I was fortunate enough to get to know Dr. Hayden during her confirmation process in 2016. I certainly appreciated then and have not been surprised by the energy and enthusiasm she brings to the Library. The Library of Congress is our Government's oldest cultural institution. It was created in 1800 by the same act of Congress that moved the Capital from Philadelphia to Washington, DC. The Library was established to preserve our shared history, promote and protect scholarship and creativity, and to become a world-class repository of a vast collection of works. I think the Library has succeeded in that mission. I believe the Library continues to fulfill all these goals. When Dr. Hayden was confirmed, I said the next Librarian of Congress will lead an organization that has significant physical and technological limitations and is struggling to adapt to the 21st century. Due to a historic shortage of storage space, the Library has millions of items stored improperly and at risk of degradation. In addition, recent information technology management challenges have raised questions about the Library's ability to serve future generations as more and more collections need to be digitally collected, preserved, and made available to the public. I look forward to learning more about what you are doing to meet those goals and your other ideas for the Library, Dr. Hayden. Before we come to you, I would like to recognize Senator Klobuchar, who is struggling with a cold today, but she joins me in being interested in what you are doing and has an opening statement. OPENING STATEMENT OF HONORABLE AMY KLOBUCHAR, A UNITED STATES SENATOR FROM THE STATE OF MINNESOTA Senator Klobuchar. Okay. Well, thank you so much, Chairman. Thank you, Doctor Hayden for your great work. I think I mentioned this before, but it was my childhood dream to be a librarian. I even had a recipe box of Dewey Decimal System cards of every book I read, but somehow my career took a different turn. I want to thank you for your work. I love libraries. I think they are more important than ever to our civic infrastructure when you look at the access to the web and the ability for people to go and get information that would not otherwise be able to afford it. If we did not have libraries, they would be even further back. Your library holds 170 million items, do you know where they all are? Has the world's largest collections of legal materials, films, and sound recordings. Last year, nearly two million people visited and there were 114 million recorded visits to the Library's website, which is an interesting ratio there and it shows how the websites are just even more important. You became the Librarian two years ago. The initiatives that you have established and the reforms you have implemented speak to your vision of a library that is inclusive and accessible to everyone. In recent years, strategic planning and performance management has been among the top challenges that the Library faces. You and I have talked about the need for increased transparency and access. I am glad to see you have placed a deliberate emphasis on that. This new strategic plan guides the Library in further expanding its reach and deepening its impacts. Investments in the Library's information technology infrastructure, computing facilities, and technology programs are essential. I look forward to hearing about that. One thing I wanted to mention was the U.S. Copyright Office modernization. As you know, your Library is home to the U.S. Copyright Office, critical to our economy. Last year copyright industries contributed more than $1 trillion to our economy. If you are an inventor, author, scientist, musician, filmmaker, or any one of the millions of Americans who create original work, the Copyright Office is your place. Since you became Librarian, you have been working with the Acting Register of Copyright, Karyn Temple, to make progress on the long overdue modernization. You know, and it is our belief that there has been years back a lot of neglect, and we understand that meeting the IT needs will not happen overnight. It is going to take a continued commitment from us here in Congress and from you and Ms. Temple. We thank you and look forward to working with you on that. The last thing I want to mention is the National Library Services, NLS, ensuring that those who cannot read printed pages have access to modern braille devices. There have been some significant delays associated with the manufacturing of these devices, but I was happy to learn that the NLS has advanced the pilot program and purchased 1,000 of the devices. I look forward to hearing about that. Thank you. Chairman Blunt. Thank you, Senator Klobuchar. Dr. Hayden. If you would like to make whatever opening comments you want to make, and we are glad you are here. OPENING STATEMENT OF DR. CARLA HAYDEN, LIBRARIAN OF CONGRESS, THE LIBRARY OF CONGRESS Dr. Hayden. Thank you, Mr. Chairman, and Raking Member Klobuchar, and Senator Alexander, thank you for this opportunity to represent the Library of Congress and its services and its dedicated staff, and I would just like to start by recognizing members of the Library's management team who are with me today. Mr. Mark Sweeney, who is the Principal Deputy Librarian; Bernard Barton, Chief Information Officer; Karen Keninger, Director of the National Library for the Blind and Physically Handicapped; Mary Klutts, our Chief Financial Officer; Mary Mazanec, Director of CRS; Joe Puccio, Acting Associate Librarian for Library Services; Jane Sanchez, Law Librarian of Congress and Acting Deputy Librarian for Library Collections and Services; and Karyn Temple, Acting Register of Copyright. This is an exciting time for the Library, as we are moving forward with significant ways to increase user access. Last October, we did unveil a new strategic plan, enhancing and enriching the library experience, and it will guide our activities through the fiscal year 2023. The plan is committed to being more user center and digitally enabled, and presents four basic goals, to expand access, to enhance services, to optimize resources, and very importantly, to measure our impact. Since my confirmation, my goal has been to expand users' access to the Library both onsite and online. When it comes to the onsite efforts, my top priority has been to enhance the visitor experience. In early 2018, I presented to Congress an opportunity to enhance the visitor experience in that flagship Thomas Jefferson Building to create a new and engaging youth center, to improve our exhibit infrastructure for a treasures gallery, and to provide more collection-based civics and history education to our visitors, who are of course your constituents. Today I am delighted to present and provide you with a first look-in of the plan, and it is seen on the easels around the room. We will also have, in addition to the youth center, treasures gallery, a welcoming orientation space where visitors will learn more about the work of their agency, see Thomas Jefferson's Library, and look up through an oculus to view the sites of the magnificent main reading room. I want to express my appreciation that Congress has committed to a public-private partnership to provide $60 million for the project, $40 million in appropriated funds to be matched by $20 million in private funds raised by the Library. With those, two million annual visitors to that building. Many of them are school children, and we want them to be inspired by the Library and its vast collections, to know more about the history of our country, the origins of the Library, which is also part of Congress's story. This project will showcase the unparalleled Library collections, and I look forward to working with Congress in the days ahead, because the Library's collection is its core and our library services professionals take great pride in addressing preservation and storage needs. In fiscal year 2018, the Library reduced the special collections processing arrearage by 2.5 million items, and we are increasing the efficiency of our current storage spaces by installing movable or compact shelving and obtaining new leased or permanent collection space, including new modules at Fort Meade, Maryland. We are also continuing to modernize our information technology operations by centralizing IT services and establishing best practices in IT investment and planning. Importantly in our approach to IT modernization, there is one thing that underlies all activities, three aspects, stabilizing our core systems, optimizing our hosting environments, and modernizing to provide scalable, flexible technology to all Library units, including the Law Library, the Copyright Office, and CRS. For instance, the Law Library is embracing digitization, the Copyright Office is working in close collaboration with the Library's chief information officer on a 5-year plan to modernize registration and recordation, and CRS, who last year provided service to 100 percent of member offices in standing committees, is modernizing its service. To meet the needs of 21st century Americans who are blind, visually impaired, or print disabled, NLS is driving to offer accessible text in modern digital format. In closing, the Library has made significant progress in many areas important for our users, and we are excited about the work to be done. I look forward to answering your questions and giving you more information. [The prepared statement of Dr. Hayden was submitted for the record.] Chairman Blunt. Thank you, Dr. Hayden. I think we will start with Senator Klobuchar. Senator Klobuchar. Thank you very much, Mr. Chairman. Thank you for that great report. I mentioned the National Library Service plan to convert braille and talking books to modern digital format. I met with the Minnesota Federation of the Blind about this and the NLS work on a pilot program. Can you give us an update about what is going on with that? Dr. Hayden. I mentioned in my opening statement that we are putting great emphasis on making sure the NLS services are able to be more robust in the digital age. There have been pilot programs. There is a two phase pilot program. Phase one was completed with the Perkins School for the Blind in July of this past year, and we gathered important information about how we will be able to make that transition. There is a request for proposal that is now being put out, and that we have another network testing to start. I am very pleased today and I mentioned that Ms. Keninger is here, and I think it might be helpful for her to provide even more insight into the program. Senator Klobuchar. Okay. Dr. Hayden. If you would not mind. Senator Klobuchar. No. That is fine. Dr. Hayden. She is right here. This is exciting because we are able to look at what is the next generation of service. You can understand in the digital age being able to have the services being offered in the most modern types of formats, including e-readers, will be very helpful. Senator Klobuchar. Yes. Okay. Ms. Keninger. Ms. Keninger. Thank you, Dr. Hayden. Thank you very much and thank you Senator Klobuchar for asking the question and for following this so closely over the last couple of years. We, as Dr. Hayden mentioned, conducted a pilot project with Perkins School in 2017 and 2018, and the goal of that project was to test the acceptance of our readers of a limited functionality braille device. We ended up with 73 participants, and the overwhelming response to the device and to the concept of reading digital braille was that they were very, very excited about having this become a permanent part of the NLS program, and they talked about many of the advantages that they found in it. One person talked very much about having the ability to simply put her book reader in her purse and carry it with her wherever she wanted instead of having to deal with the bulk of braille and all of that. That continued through last summer, and then was concluded. In the meantime, NLS has been working to contract for enough readers to be able to have a pilot that would test the implementation throughout the NLS network. As you are aware, we have some 100 libraries, and about 23 or 24 of those libraries are braille lending libraries, and we want to make sure that in implementing this new piece of equipment into the program is going to be successful. We concluded a contract for devices in September of last year. There was a protest and there were some other issues, some anomalies, I will say, with the contract and we decided to terminate for convenience and to rebid the contract. That process is going on right now, and we will have a--I think we will have a contract in place by March 25th. At that point, we will need to spend time on development and non-recurring engineering costs and processes. We expect to have the first deliveries of the actual units in approximately 9 to 12 months after the contract is met. Senator Klobuchar. Okay, very good. Ms. Keninger. It is going to take some time to actually get things in place. Senator Klobuchar. Alright. Thank you so much. I just have one last question, and we are looking forward to that contract getting done. With all the cyber security, Dr. Hayden, going on, with all the threats that we have seen on companies as big as Sony and others, do you believe the modernization plan at the Library, and within the Copyright Office particularly given that people are submitting plans and various secretive material for their own work, do you think that we're up for these threats? Dr. Hayden. Being able to deliver services and all types of--all of our interactions, NLS, Copyright, CRS, all of them, security is of paramount importance. The Library has been involved with the legislative branch's cyber security grouping and has instituted a number of security measures. Some were outlined in the GAO report, and we have implemented not only just closed those recommendations but implemented them and have moved to have a more secure infrastructure to monitor what is happening in all of our operations. I just also wanted to add with NLS and what Ms. Keninger mentioned, that during the same time, we have had a public awareness campaign about NLS services. Actual things on the radio and on television encouraging more people to use NLS services. We have seen an increase in interest and people registering, and we know that actually being able to deliver digitally will be a great asset because more people are now becoming aware of NLS services. You might have seen some of the commercials. Senator Klobuchar. Okay. Thank you. Chairman Blunt. Senator Alexander. Senator Alexander. Thanks, Mr. Chairman. Dr. Hayden, welcome. It is good to see you. Thank you for the terrific events that you have for Members of Congress with prominent writers of American History. Thank you for the cultural diversity you have shown by hiring the exhibit director from the Country Music Hall of Fame to help you with your new presentation. I would think that is a smart thing to do, and I appreciated your efforts to expand the Alex Haley collection. Maybe I will have more time to talk with you about that in a minute. But I want to talk with you for a moment about the Music Modernization Act. There are very few pieces of legislation in the United States Senate that get 82 co-sponsors, but it did. It was a complicated bill and it has broad support. The goal was to make it possible, among other things, for songwriters in this internet age to be paid for their work and to be paid a fair market value. A part of that--some of the implementation for that, is under your supervision. What can you tell me about your timeline for the implementation of the Music Modernization Act? Dr. Hayden. Thank you for that because the office, the Copyright Office is committed to an open and transparent designation process. The Acting Register, Karyn Temple, will recommend entities to be designated by July 8, 2019. The office opened and issued a notice of inquiry regarding the designation of mechanical licensing collective and a digital licensing coordinator. In looking at what will happen with the Music Modernization Act, there have been big changes to the law, and the office is continually updating its website to inform the public of the changes and to issue notice of the implementation dates. Senator Alexander. Good. Thank you. Now, let me ask you a more specific question. Sort of the genius of the Act, if I may say it that way because it brought together the streaming companies, and the music publishers, and songwriters, was this new entity that will have the job of issuing a blanket license for a song, and they go find the songwriter and make sure the songwriter gets paid. Streaming companies like it because that means they do not have to look around for some songwriter or the songwriter's descendant and then get sued if they do not find that person. The songwriters like it because the entity's job is to find the songwriter and pay the songwriter. The language of the law talked about the entity having strong support from songwriters and music publishers, endorsed by and enjoy substantial support from musical work copyright owners, etc. Then the Copyright Office interpreted this to mean that relevant support should come from the party's relevant ownership interest in the copyright to musical work. In contrast to the parties who do not possess any ownership interest in the musical work, but rather the ability to administer the work. In your opinion, what kind of support from songwriters and publishers should this entity have? I am not asking you to pick what the entity should be at this point, but how are you going to assess whether the entity that is chosen has the appropriate amount of support from songwriters and publishers? Dr. Hayden. Senator, in my role as librarian, I am definitely responsible for making sure that the office carries out its responsibilities efficiently and effectively, and in terms of giving advice or making policy recommendations, I rely on the Register of Copyright. If you would like some more detail about the specifics of the operation of an---- Senator Alexander. Well, really, I just wonder what she meant? How she understands the idea of ``support by songwriters and music publishers'' as you select this entity? Dr. Hayden. Now, Ms. Temple is here, and if you would like her to address it now or record---- Senator Alexander. It is up to the Chairman. Chairman Blunt. That would be absolutely fine. Dr. Hayden. Ms. Temple, could you come up? I just want to take this opportunity to commend her for her management of the Copyright Office in an acting capacity. She has worked closely with the chief information officer on the copyright modernization. She has worked closely with me to make sure that we are having the best copyright process, and during this time. If Ms. Temple could come up, it would be very helpful. Senator Alexander. I think it would be a good time to pursue this topic so that would be fine. Ms. Temple, if you would come up. Dr. Hayden. Once again, being in an acting position is not always easy, and she has done a commendable job. Ms. Temple. Hello. Thank you very much. I appreciate the opportunity to speak today. As you know, we did issue a notice with the Federal Register on the designation of the MLC, the Music Licensing Collective. One of the questions that we did ask the parties who are going to be submitting to be designated as the MLC, is to demonstrate to us how they do have the support of the songwriting community so we will take that information in once they do provide it to us to assess and ensure that they do meet the statutory requirements and terms of having that support of the songwriting community. Senator Alexander. Good. I have heard no complaints. I just want to underscore the importance of that because the entity-- the idea was to have an entity that knew what it was doing, because it had the support of people whom it was serving. So as long as you understand the importance of that to those who passed the law, I think that is really Mr. Chairman all I wanted to emphasize. Ms. Temple. I would just add that you know, we do really understand the importance. We are committed to a transparent and open process in terms of the designation once we receive the comments from the various parties that might be interested in being designated. That information will be available through the Federal Register so everyone will be able to see those comments and will be able to assess on their own what we will be assessing in terms of making that designation as well. Senator Alexander. Mr. Chairman, in conclusion the importance of this was over the last few years, what has happened is now probably 60 percent of the revenues in the music business are now from online sales. The mechanism for finding the songwriters and paying them a fair market value was about as old as a player piano. This was a very complex and important law and it is one I would like to keep my eye on. I appreciate the effort that you and Dr. Hayden are making to give it your full attention. Thank you, Mr. Chairman for the extra time. Chairman Blunt. Thank you, Senator Alexander. Before we go to Senator Udall, while you are at table, do you want to make a little further report on what you have done over your time as acting director and your sense of what we can do to do a better job protecting intellectual property? I would be interested and appreciate Dr. Hayden's comment about the difficulty of being in that acting situation. You know, we had thought at one time there was a potential for even more independence in the direction and the choice, but certainly all reports have been that Dr. Hayden's choice was a really good one. But I would be pleased if you just take a couple of minutes to talk about how you see this role developing over the next few years and what you have done in the time you have been acting director to prepare the Copyright Office for that. Ms. Temple. Thank you. I appreciate the question. It is indeed sometimes difficult to serve in an acting role, but I appreciate the help and support of both the internal Library staff as well as the external stakeholders and communities that we serve. You know we have been focusing on really trying to move the office forward. We do a lot of discussion about modernization of the office. One of the things that we make clear is that in the view of the office, modernization is not just IT, it includes modernization overall. You know I have been very, very pleased at how active the office has been not only on focusing on IT modernization but ensuring that our regulatory practices are also up to date. Over the course of the last 2 years, we have issued a number of rulemakings to enhance our registration practices, to update them and ensure that they are actually going to meet the needs of our copyright communities. We have also focused on just general operations, ensuring that our recordation and our registration system are operating efficiently. We are very, very pleased by the resources we have actually received over the last few years in terms of being able to hire additional staff. We have actually hired nearly 62 staff members to work in our registration program over the last 5 years, and we have actually been able to see a very significant improvement in both the number of workable claims that we have on hand addressing our backlog, as well as our processing times. So, in terms of moving the office forward, I think that we would continue that, focusing both on IT modernization, but also focusing on modernizing the office as a whole in terms of its practices and its processes as well. Chairman Blunt. Great. Thank you. Senator Udall. Senator Udall. Thank very much, Mr. Chairman, and I really appreciate you holding this hearing. I want to thank Dr. Hayden for coming and testifying today. I think oversight of the Library of Congress has an important congressional responsibility, and I enjoyed listening to your priorities Dr. Hayden in your opening statement. I will focus some of my questions on the Copyright Office modernization and then on some Native American initiatives that I know that we have been working on together. Over the last couple of years, I know the Library has made progress in improving the Library's infrastructure, investment, and operations, and importantly has made progress toward improving IT operations in both modernization and efficiency. I was excited to see a digital strategy listed as a priority in the Library Strategic Plan. I hope we can continue to see more progress as the months go on. How the Library and the Copyright Office handle tribal issues is also of utmost importance to me. Dr. Hayden, I hope we can work together on significant issues like tribal engagement on the Music Modernization Act as well as the Library's language resources for tribes. I was happy to see a digital strategy as part of your strategic plan. The By The People Project is of particular interest to me. Can you update the committee on the progress of the project? Dr. Hayden. Yes and thank you very much because the Library of Congress as you know has had a long tradition of stewardship of Native American resources and materials, and with the digitization project, one that we are very proud to advance as the Ancestral Voices Project, digitizing stories and recorded songs from indigenous communities that have never been heard before, and also making sure that as we have special initiatives, and we have several to engage with the indigenous peoples, that we respect their cultural heritage. That is an important aspect. The By The People Project is very exciting. It was launched on the anniversary of the Gettysburg Address and one of the first--it is a cloud sourcing transcribing project where we are inviting the American public, including young people, to help us transcribe letters to Lincoln and bring them to life is one of the projects. That was--since we launched that we had 28,000 letters to Lincoln that had not been really seen or heard in years. 20,000 have been in 3 months, have been transcribed. A little problem with cursive writing in young people---- [Laughter.] Dr. Hayden. But that project is showing us that we can put other collections up like Branch Rickey, the baseball scout, his scouting reports are being put up, and also the papers of Rosa Parks. That project really has been getting a lot of national attention. I am proud to say that the current issue of American libraries cover story is on the Library, it says Elsie's New Digital Direction, and there is recognition about the digital strategy and how we are opening up our resources, digital resources. Very exciting to be part of that. Senator Udall. Thank you. We are excited about all of those initiatives. Dr. Hayden I know there is a desire by the copyright community to have a more streamlined copyright process. Could you explain how the copyright community will be benefited by your digital initiative? Dr. Hayden. Ms. Temple mentioned modernizing is part of the main focus and it does involve making sure that we have the most effective information technology aspects to help with issues like recordation, which is right now a paper-based system. Making that available online and streamlining that similar to what people are used to in other aspects of their lives, car titles, they are used to tax registration, all types of things that we want to make sure that the copyright process is using the most effective and modern technology. That has been a major course. The Copyright Office has established a Copyright Modernization Office within its unit, and it is working very hard to make sure that information technology--the next generation registration system as well as recordation will happen within the next few years. Senator Udall. Dr. Hayden, the Library of Congress will play a role in the implementation of the Music Modernization Act? Dr. Hayden. Yes. Senator Udall. Earlier this week High Country News published an article about how the actual impact tribes and then the pre-1970, 1972 recordings of cultural ceremonies held by museums and universities. As vice chairman of the Senate Indian Affairs Committee, I am aware that cultural knowledge, who can access it, and when it can be accessed are important considerations for tribes. I understand the Library has hosted at least one consultation with tribal leaders on this issue so far, but I want to make sure that feedback from Indian country is being heard on this issue. What is the Library's plan to make sure that tribes are engaged with the Copyright Office as implementation of the Music Modernization Act? What feedback have you heard from the tribes so far? Dr. Hayden. The Library is working in collaboration with other institutions the Smithsonian's Administration for Native Americans and other Federal agencies to make sure that we are using all of the available outreach techniques. I mentioned making sure that we are also respecting the cultural heritage as we participate in this area. We are working with, for instance, the Veterans History Project of the Library to collaborate with the National Museum of the American Indian to reach out to veterans in that community as well. There are a number of efforts to make sure that we are being respectful but also using technology and getting the word out. Senator Udall. Thank you so much. Chairman Blunt, thank you very much for your courtesy to let me go a little bit longer. There are so many important things that she is doing at the Library of Congress. I think I could be here all day, but I really appreciate that. Chairman Blunt. Well, we are not going to be here all day, but there would be time if you could stay---- Senator Udall. I will submit my questions for the record. Okay. Thank you. Chairman Blunt. That would be great. There will be a chance for that and there will be a chance for a second round of questions if we--in all likelihood. Dr. Hayden, on the visitor experience, I think you made a proposal last year to the Appropriations Committee for the first $20 million and I think the Appropriations Committee gave you the first $10 million, $2 million of which you could use for planning and then the other $8 million would be available once there was an approved plan. I am looking forward to coming down later when we are done with the hearing to see the sketching of what you are thinking about doing. Would you talk a little more about the outside support for that and how you are doing as you move toward a plan would then be approved, what do you expect to ask for in this year's Appropriations bill? Actually, I would be interested in a little more thought about your concept of how people come into the Library and what they will see when they come in, where that will happen. We are all relatively familiar with the Library, but it would be great for us to begin to envision the Library you would like to have greater access to. Dr. Hayden. Well, I have to start by thanking Congress for approving this opportunity to have a public-private partnership to enhance that flagship Thomas Jefferson building, the first Federal building and the first library building 1897. In this year's budget, there is a request for $10 million to continue with the master plan that includes three basic things, a treasures gallery that will allow people to, for the first time, see all of the collections and their many formats, and also, they will be able to have a new experience being oriented to the Library, coming in into the Thomas Jefferson building from the Visitor Center. Of that two million, approximately a million visitors that come into that building, 60 percent come through that tunnel. We will have a streamline entryway and people will go into one orientation center that will include the Thomas Jefferson Library. There are 6,000 volumes, the foundation of the Library. Then they will look up into the main reading room that has been called the circle of knowledge from the foundation right there on the ground floor. After that, people will be able to and 20 percent of the people who enter the building on sight are under the age of 18. As a former children's librarian, I am very excited about the fact that we would be able to have a youth center to engage and inspire young people. To have them make their own history and interact with our collections. It is a very hands-on, interactive learning labs as well. Those elements as you will see around the room will give people a sense of what the Library of Congress can offer, and also what can happen when they return to their homes throughout the country. They will know about the Veterans History Project. They will know about NLS. They will know that they can download photographs from our website. They will be very familiar with the services, and so it is an exciting time and we really appreciate Congress's support. Part of the master plan that will be available on approval, we hope, in June will be the resource plan for the fundraising aspect. We right now in terms of the $20 million that is being committed to be raised through private sources, we have verbal commitments for about $11 million already and so on the execution of the approval of the master plan, a resource plan will go into effect, and we are working on that now with outside consultants on development and fundraising. It is a wonderful opportunity. People have already in terms of Trip Advisor and these different sites that talk about the sites in Washington DC, the Library of Congress, that building is mentioned as one of the most beautiful, but we want to make it one of the most inspiring buildings as well. Chairman Blunt. Your vision, your plan would be that all of these things would have to happen at the same time? Can they be separated in terms of phase one and phase two? Dr. Hayden. The funding stream would allow for the first two aspects to be put into implementation. The Treasures Gallery as well as the youth center would be the first two aspects, and then the orientation experience and the access to the main reading room would follow. Chairman Blunt. In the Treasures Gallery, do you expect to try to create a sense there of what you have in your vast collection and have that---- Dr. Hayden. Yes. That is the challenge. Senator Alexander mentioned our new Exhibit Director Mr. David Mandel, who has been in charge of the envisioning of this. We will be able to have a rotating aspect to the Treasures Gallery. There will be some items, the Gutenberg Bible, some things that will be there at all times, however, we will build it so that we can rotate some of the treasures because there are so many. The Library of Congress has the world's largest collection of Bibles, the world's largest collection of baseball cards, photographs, film, sound recordings, all of these maps, so there will be different sections in the Treasures Gallery and in the visual representation you see that we have made them transparent so that you could look into a volume, and you will be able to get a sense of it. Each time you return, let's say you return every spring, you would see something different. We want to give people a sense of just how vast, 171 million items, so we can keep going for a little while. Chairman Blunt. Exactly. Senator Cortez Masto. Senator Cortez Masto. Thank you. Thank you, Chairman Blunt. Welcome. Thank you for being here. On that same vein, I know fiscal year 2019 Congress appropriated funding for the congressional research service to add additional staffing. I think 20 new FTEs if I am not mistaken. Can you talk a little bit about how this new staff will be able to support congressional offices, and whether you believe that increases in funding is enough to meet the demands of the CRS? Dr. Hayden. We have been very pleased to receive funding for staff members who can help with high demand areas. The first allotment for staffing was to have almost a field team of different junior level staff members. This current appropriation has allowed us to give more depth to certain areas, health, energy, things like that. We have already seen a real impact in terms of our responsiveness. We also are looking at modernization with our IT systems and CRS, congress.gov and how we can make sure that we have the technical support for CRS. We call CRS our special forces and of course that is our first mission with the Library of Congress. Making sure that we maintain a certain level of expertise and depth 24/7. Whenever Congress is in session, CRS is available. Those staff members have been critical to filling in for retirements and also for supplementing for upcoming issues that Congress might be considering. Senator Cortez Masto. If I remember the last hearing, is there--do you have concerns with a number of staffers aging out that are leaving and so you are filling positions, is that right? Dr. Hayden. Right. Also, we are making sure that there is a training that is going on that we are pairing more senior staff members and analysts with less senior analysts. We are really making sure that CRS maintains a certain level of expertise. That is very important that we---- Senator Cortez Masto. Yes, I agree. Thank you. Thank you for that and let me just followup, I knew, or I know that Congress used to have an office of, if I remember correctly, technology assessment years ago and it provided Members of Congress with independent expertise on emerging technology and it helped to inform our policies. The program ended in 1995 and I am curious, do you have any recommendations for Congress on how to ensure we can work with you to ensure we are getting the independent analysis that we need to oversee and regulate emerging technologies? For instance, several of the committees I am on and a lot of my legislation focuses on smart communities, privacy data, the use of this new technology, what it means for security and utilization in the future. I do not know if you think that there is a role somewhere where Congress can play in helping as we develop the policy in that independent, kind of technical area. Dr. Hayden. One of the specialties of CRS in the way that they look at forecasting what might be a policy issue or an area that they need to either supplement the staff expertise that they have or do additional research is to be able to say, this is an area that Congress is interested in, and so that is where they have that flexibility of being able to make sure that they have analyst or they have access to the information if it is presented to CRS. Senator Cortez Masto. What I am hearing is that the individual staffers that you bring onboard may have an understanding or background in there, or know where to find it to provide policy expertise in this emerging area, emerging technology? Dr. Hayden. Yes. That is the key to having the ability to hire different staff members. In CRS, they have a policy grouping, so you might have, and this is one of my favorites, you might have a librarian embedded in the energy grouping. You have a Ph.D. in energy policy, and you have different people with different backgrounds as part of CRS too. When they see, and that is part of what they do, is to keep their--really, they are on the pulse of Congress and issues, and also, they ask Congress and staffers what issues do you foresee or things that you think that we need to look into. Senator Cortez Masto. Thank you, and I know my time is up. Let me just say this. The short time that I have been here, 2 years, the staff that I have interacted with at the Library of Congress is tremendous, and even on the research side as well. I have been over there asking specific areas to help with research and they were spot-on. Thank you very much. I appreciate all the good work that the staff does as well. Dr. Hayden. They are original search engines. They are dedicated to Congress. You have your own search engine. Senator Cortez Masto. Thank you. Chairman Blunt. Thank you, Senator. Senator Alexander. Senator Alexander. Thanks, Mr. Chairman. Dr. Hayden, I want to talk with you for a minute about Alex Haley. I thank you for arranging for me to come over and see the new collection last year that you acquired of some of his things, and I have a suggestion for you about Alex Haley. Sometimes we forget the importance of what he did. He wrote two best-selling books of the African American experience, ``The Autobiography of Malcolm X'' and his book ``Roots''. There is some academic disdain for ``Roots'', and I have always thought it was because number one, the disdainers did not write the book themselves. They were jealous. Second, they said that some of the facts that he had were not exactly right, but you know ``In Cold Blood'' would not be a good book if that were true. They are tremendously important books about the African-American experience in America, and he did a lot of his research at the Library of Congress. I was wondering two things. One, have you been able to do anything about the collection that you have got? I know you have lots of collections and you are itemizing things and getting them in order. That is one. My suggestion is, why not think about with your expert new exhibit person, an exhibit about how Alex Haley used the Library of Congress to write ``Roots''. The commissioner of the National Football League told me one time that the 10 best watched football--that the 10 best watch television programs in history were nine Super Bowls and the ``Roots'' series in the 1970's. I think it would be interesting for people to see how he went to Africa and got the story from a griot that took him back to his seventh generation ancestor and how he went to the Library of Congress and found the name and the date of the slave ship that actually brought that ancestor to Annapolis. How in a speech in Iowa at a college, he met the seventh generation descendant of the person who bought his seventh generation descendant, on a farm at an auction in Virginia. I think all that would be fascinating to the American people just as the ``Roots'' series was, and I think it would help people understand how the Library of Congress can be so useful to people who are trying to tell the story of our country. One, what about his collection, how is that coming? Two, what about the idea of an exhibit that says here is how Library of Congress helped Alex Haley tell the story of ``Roots''? Dr. Hayden. Sir, you have definitely previewed a part of what we want to emphasize in either the orientation experience, or the Treasures Gallery. How many notable films, books, have started in research at the Library of Congress. We want to emphasize the fact that Alex Haley did research. Also have quotes about what it felt like to be in that reading room. David McCullough, Doris Kearns Goodwin, we want to have almost a roll call of recognizable names that people can really, ``wow'', they did their research at the Library of Congress and then encourages them to do their own. That collection is one of the collections that is being prioritized with the very generous staffing that we received last year to take care of the arrearage that I mentioned earlier. That is one of the collections that is in the processing line because we know there is quite a bit of public interest. We also want to emphasize with young people in the youth center that they can do history research and become history detectives. Those types of aspects about what can the Library of Congress do for you are what we are going to emphasize with the new visitor experience. Senator Alexander. Thank you very much. I remember he was telling me the excitement he had when he actually was able to find either the actual bill of lading or the newspaper report of the ship Ligonier when it landed in Annapolis carrying his seventh generation ancestor Kunta Kinte. Now that could have been at the National Archives, but I am almost certain it was at the Library of Congress. To go over those things, that years of research and genealogy and the artifacts that are there. I think that would be an interesting story. Thank you very much. Dr. Hayden. It would stimulate people too. To think, wow, what can I find, who are my ancestors. Genealogies is a big part of our collections. We want people when they come into the Library to think about what they might be interested in and see right there, using technology, what the Library has about their state. Senator Alexander. Well, that is true. My time is up, but maybe the most important effect of the ``Roots'' series in the 1970's was it filled up libraries all over America. People began to go to libraries to find out about their own roots. Chairman Blunt. Thank you, Senator. Just to ask a couple of questions and there will be more questions for the record. The Library has requested amendment to expand the American Folklife Center's Board from 7 to 9, and the two specific additions would be the Secretary of Veterans Affairs and the Director of The Institute of Museum and Library Services, would you speak to that for just a moment? Dr. Hayden. I mentioned also Veterans Services in our history project and our emphasis on making sure that we connect with veterans in as many ways as possible. To add to the American Folklife Center's Board, the Secretary of Veterans Affairs would signal that importance in our oral history projects and just making sure that that is front and center. Also, to look at a closer connection with the Institute of Museum and Library Services, the grant-making agency that connects to public libraries, school libraries, and college libraries for innovative projects. Having representatives from those two entities would strengthen the Folklife Board, but also deepen the relationship with those two entities. Chairman Blunt. We will talk about that and see if we can get that legislation moving in the direction you would like for it to. In March 2015, this is one of the things I referred to the day that we confirmed you as the director, the technological challenges, the management challenges. The GAO had the included 31 specific recommendations to the Library to strengthen the management of its IT system. Do you have any update on that, how you are doing approaching those 31 specific recommendations? Dr. Hayden. Mr. Barton is here, as I mentioned, our chief information officer, and all those 31 recommendations, as of today, the Library has closed and implemented 27. We also have made great strides with the non-public recommendations. Most of those have to do with security, and we have been at the forefront in the legislative branch with working on the security recommendations. The GAO report provided a road map for us with IT improvements and so the centralization of our IT efforts, the fiscal oversight of IT investments, has been a major part of it as well. The 27 out of the 31 and the remaining are at GAO waiting to be reviewed. All 31 have been addressed. We are very pleased. Chairman Blunt. We will get that on the record of the hearing. What has happened, the 27 in place, the 4 you now have over at GAO. The silos issue, we were hoping that you also would eliminate the inability for everybody to get to all the information they needed to get to. Dr. Hayden. The security aspect was very important. We had 20 units that had security authorizing staff members. We have consolidated that to one professional security officer who is reviewing all the security requirements and needs of the Library, and that has made quite a bit of difference. We have started things like multi-factor authentication even with our staff members. Chairman Blunt. Well, and I think, you know, it was anticipated there would be some significant cost benefit analysis and we will ask about that as well. I have a handful of things here we will get to, library and E-rates, and Universal Service Fund, things like that we might have to have you back quicker than---- Dr. Hayden. Well that would require a semiannual report would be good. Chairman Blunt. I think very few people volunteer to show up more often, particularly here at first. We are glad that you are here, Dr. Hayden. Thanks for coming. Thanks for bringing your team today. I am also going to be asking back to Director Keninger's comments about how long you think it will--and how you will continue to make available more traditional technology that many of the people you serve will want to have. But I do think cost-effective, access effective, time effective, the digital transfer, as other things have been replaced over the years by what people have gotten used to now, I think they are going to get used to this so pretty quickly. I think there is some significant cost savings there for the Library and for the taxpayers that support it. The record will be open for 1 week from today. We ask you to respond quickly when we get those questions to you. [The information referred to was submitted for the record.] Chairman Blunt. The committee is adjourned. [Whereupon, at 11:33 a.m., the hearing was adjourned.] APPENDIX MATERIAL SUBMITTED ---------- [GRAPHIC(S) NOT AVAILABLE IN TIFF FORMAT] [all]
MEMBERNAME | BIOGUIDEID | GPOID | CHAMBER | PARTY | ROLE | STATE | CONGRESS | AUTHORITYID |
---|---|---|---|---|---|---|---|---|
Schumer, Charles E. | S000148 | 8279 | S | D | COMMMEMBER | NY | 116 | 1036 |
Shelby, Richard C. | S000320 | 8277 | S | R | COMMMEMBER | AL | 116 | 1049 |
Wicker, Roger F. | W000437 | 8263 | S | R | COMMMEMBER | MS | 116 | 1226 |
Feinstein, Dianne | F000062 | 8338 | S | D | COMMMEMBER | CA | 116 | 1332 |
Leahy, Patrick J. | L000174 | 8244 | S | D | COMMMEMBER | VT | 116 | 1383 |
McConnell, Mitch | M000355 | 8254 | S | R | COMMMEMBER | KY | 116 | 1395 |
Blunt, Roy | B000575 | 8313 | S | R | COMMMEMBER | MO | 116 | 1464 |
Udall, Tom | U000039 | 8260 | S | D | COMMMEMBER | NM | 116 | 1567 |
Capito, Shelley Moore | C001047 | 8223 | S | R | COMMMEMBER | WV | 116 | 1676 |
Alexander, Lamar | A000360 | 8304 | S | R | COMMMEMBER | TN | 116 | 1695 |
Klobuchar, Amy | K000367 | 8249 | S | D | COMMMEMBER | MN | 116 | 1826 |
Warner, Mark R. | W000805 | 8269 | S | D | COMMMEMBER | VA | 116 | 1897 |
Cruz, Ted | C001098 | S | R | COMMMEMBER | TX | 116 | 2175 | |
Fischer, Deb | F000463 | S | R | COMMMEMBER | NE | 116 | 2179 | |
Cortez Masto, Catherine | C001113 | S | D | COMMMEMBER | NV | 116 | 2299 | |
Hyde-Smith, Cindy | H001079 | S | R | COMMMEMBER | MS | 116 | 2366 | |
Durbin, Richard J. | D000563 | 8326 | S | D | COMMMEMBER | IL | 116 | 326 |
Roberts, Pat | R000307 | 8275 | S | R | COMMMEMBER | KS | 116 | 968 |
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