AUTHORITYID | CHAMBER | TYPE | COMMITTEENAME |
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hssm00 | H | S | Committee on Small Business |
[House Hearing, 115 Congress] [From the U.S. Government Publishing Office] COMMUNITIES THAT THINK SMALL AND WIN BIG ======================================================================= HEARING before the COMMITTEE ON SMALL BUSINESS UNITED STATES HOUSE OF REPRESENTATIVES ONE HUNDRED FIFTEENTH CONGRESS SECOND SESSION __________ HEARING HELD JUNE 20, 2018 __________ [GRAPHIC(S) NOT AVAILABLE IN TIFF FORMAT] Small Business Committee Document Number 115-080 Available via the GPO Website: www.govinfo.gov _________ U.S. GOVERNMENT PUBLISHING OFFICE 30-505 WASHINGTON : 2018 HOUSE COMMITTEE ON SMALL BUSINESS STEVE CHABOT, Ohio, Chairman STEVE KING, Iowa BLAINE LUETKEMEYER, Missouri DAVE BRAT, Virginia AUMUA AMATA COLEMAN RADEWAGEN, American Samoa STEVE KNIGHT, California TRENT KELLY, Mississippi ROD BLUM, Iowa JAMES COMER, Kentucky JENNIFFER GONZALEZ-COLON, Puerto Rico BRIAN FITZPATRICK, Pennsylvania ROGER MARSHALL, Kansas RALPH NORMAN, South Carolina JOHN CURTIS, Utah NYDIA VELAZQUEZ, New York, Ranking Member DWIGHT EVANS, Pennsylvania STEPHANIE MURPHY, Florida AL LAWSON, JR., Florida YVETTE CLARKE, New York JUDY CHU, California ALMA ADAMS, North Carolina ADRIANO ESPAILLAT, New York BRAD SCHNEIDER, Illinois VACANT Kevin Fitzpatrick, Majority Staff Director Jan Oliver, Majority Deputy Staff Director and Chief Counsel Adam Minehardt, Staff Director C O N T E N T S OPENING STATEMENTS Page Hon. Steve Chabot................................................ 1 Hon. Yvette Clarke............................................... 2 Hon. Nydia Velazquez............................................. 14 WITNESSES Mr. Greg Prestemon, President & CEO, EDC Business & Community Partners, St. Charles, MO...................................... 5 Mr. Derek Miller, President & CEO, Salt Lake Chamber and Downtown Alliance, Salt Lake City, UT................................... 6 Ms. Vanessa Wagner, Small Business and Entrepreneurship Manager, Loudoun County Department of Economic Development, Ashburn, VA. 8 Mr. Gregg Bishop, Commissioner, NYC Department of Small Business Services, New York, NY......................................... 10 APPENDIX Prepared Statements: Mr. Greg Prestemon, President & CEO, EDC Business & Community Partners, St. Charles, MO.................................. 25 Mr. Derek Miller, President & CEO, Salt Lake Chamber and Downtown Alliance, Salt Lake City, UT...................... 32 Ms. Vanessa Wagner, Small Business and Entrepreneurship Manager, Loudoun County Department of Economic Development, Ashburn, VA................................................ 36 Mr. Gregg Bishop, Commissioner, NYC Department of Small Business Services, New York, NY............................ 43 Question and Answer for the Record: Question from Hon. Adams to Mr. Greg Prestemon and Answer from Mr. Greg Prestemon.................................... 53 Question from Hon. Adams to Mr. Derek Miller and Answer from Mr. Derek Miller........................................... 55 Question from Hon. Adams to Ms. Vanessa Wagner and Answer from Ms. Vanessa Wagner.................................... 56 Questions from Hon. Adams to Mr. Gregg Bishop and Answer from Mr. Gregg Bishop........................................... 57 Additional Material for the Record: National Main Street Center (NMSC)........................... 60 Thumbtack.................................................... 62 COMMUNITIES THAT THINK SMALL AND WIN BIG ---------- WEDNESDAY, JUNE 20, 2018 House of Representatives, Committee on Small Business, Washington, DC. The Committee met, pursuant to call, at 11:03 a.m., in Room 2360, Rayburn House Office Building, Hon. Steve Chabot [chairman of the Committee] presiding. Present: Representatives Chabot, King, Luetkemeyer, Marshall, Curtis, Velazquez, Lawson, Clarke, and Schneider. Chairman CHABOT. Good morning. The Committee will come to order. And we are supposed to have votes in just a little while. So we are going to try to get off as quickly as possible and on time and then move pretty rapidly so we can get through as many of the testimonies as possible here. So, before I begin my opening statement, I would like to thank Mr. Kelly, who is not with us right yet, but he is Chairman of the Subcommittee on Investigations, Oversight, and Regulations, for inviting me to participate in Monday's field hearings in Southaven, Mississippi. I enjoyed the southern hospitality and appreciated the opportunity to talk shop with rural small business owners. And I am happy to report that our Mississippi witnesses reflected the surging optimism measured in the latest National Federation of Independent Business survey. Here at the Small Business Committee, we like to think that small business owners' optimism is, at least in part, a result of the hard work that we do here in this room on both sides of the aisle, because this, as I always like to say, is a Committee that really does work in a bipartisan fashion as much as possible. Of course, the Committee cannot take all the credit. The historic progress made to reduce tax and regulatory burdens on America's small businesses is a result of congressional action and support from the White House as well and, obviously, particularly for the hard work of small businesses all across America. That is where the real effort is, and we are seeing the result of that now. We rely on local policymakers and community organizations to implement reforms, develop innovative support systems, and advocate for our Nation's 30.2 million small businesses. From Southaven to Simi Valley, small businesses are creating more jobs, reinvesting in their employees, updating new equipment, and setting higher goals for growth. That doesn't mean we can take our foot off the gas pedal. There is a lot more work to be done. This Committee, we are here today to highlight communities that have developed thriving small business ecosystems. In your community, you may see shops run by local artisans and farmers and restauranteurs, but you probably won't see what is happening behind the scenes. Every small business ecosystem relies on a delicate balance of support and resources to survive. The creation of a healthy ecosystem requires significant investment by all participants, small business owners, support organizations, and policymakers. To be successful, each ecosystem develops according to the unique needs of its location. No two Main Streets are identical. Each community capitalizes on its own unique offering. Policymakers and support organizations, like the ones we have on this panel, have developed innovative strategies, resources, and measurements to ensure local small businesses are thriving. Our witnesses will detail the investments required for a business-friendly community. They will also discuss the economic, social, and cultural impact of small business investment. I have observed this phenomenon in my district, specifically on the revitalized Over-the-Rhine neighborhood. And I would look forward to hearing more success stories from our witnesses today, and I am grateful for their participation here and their efforts back in their communities. And I would now like to yield to the gentlelady, Ms. Clarke, for a purpose of making an opening statement. The Ranking Member, Ms. Velazquez, is not able to be with us right now, but I think will be here later. Ms. CLARKE. That is my understanding, Mr. Chairman. And I thank you for yielding to our panelists. We want to welcome you and your expert testimony here today. Thank you, Mr. Chairman. Our nation's 30 million small businesses play a critical role in their local communities. However, starting a small business isn't easy. Nine out of 10 startups fail because of a multitude of obstacles that stand between an entrepreneur and a successful business. For startups to succeed, they need access to capital, a solid business plan, and a strong workforce. Although SBA offers some of these services nationally, local entrepreneurial and small business development programs can provide tailor-made solutions to fit the community. Today, we have representatives from several municipalities that are filling this gap and helping Main Street America grow. These programs are set up around the country and offer a variety of incentives and services that make starting and growing a business easier. From finding a business location to developing the skills of young workers, such services provide the catalyst for small businesses to thrive. Some provide financial incentives like specialized grants and loans so businesses can hire more workers or expand work space. In fact, our witness today, the New York City Department of Small Business Services, is offering a loan program for women and minority business owners to help traditionally underserved portions of the community. But they offer much more than just financial incentives. Local organizations provide site selection services to help firms maximize exposure to their target markets and identify new customers. Through professional counseling, which can range from pro bono legal assistance to business planning, innovators can learn how to optimally run their operations for success. Finally, we all know a business is only as strong as its workforce. To that end, some localities have begun offering grants and tax incentives for apprenticeships and on-the-job training. This allows workers to gain valuable new skills so businesses are better able to compete in the marketplace. This hearing gives us the opportunity to analyze the innovative ideas deployed by our witnesses and explore what makes a town, city, or county a great place for small business. It is my hope that we can establish a set of best practices for these programs, which can be used by other municipalities and future federal programs to stimulate small business growth. Thank you all for being here today. I appreciate our witnesses taking time from their busy schedules to join us. And I yield back, Mr. Chairman. Chairman CHABOT. Thank you very much. The gentlelady yields back. And if Committee members have opening statements, I would ask they be submitted for the record. And we will take just a moment to explain our rules relative to timing. They are pretty simple. You get 5 minutes, and then we get 5 minutes to ask questions. And there are some lights to assist you there. The green light will be on for 4 minutes; the yellow light will come on and will be on for 1 minute; and then the red light will come on to let you know the 5 minutes is up. And if you could kind of stay within those parameters, we would greatly appreciate it. And I will--now we will go ahead and introduce our distinguished panel here this morning. And I would like to yield to the gentleman from Missouri, Mr. Luetkemeyer, who is the Vice Chairman of this Committee, to introduce our first witness. Mr. LUETKEMEYER. Thank you, Mr. Chairman. I am pleased to introduce today one of my constituents, Greg Prestemon, who serves as the President and CEO of the Economic Development Council of St. Charles, Missouri, where he has worked to provide startup assistance, small business financing, and business attraction and retention programs for St. Charles County there in my Third Congressional District. Mr. Prestemon has dedicated his career to making St. Charles County the most attractive destination for entrepreneurs and small businesses alike. Prior to coming to St. Charles EDC, Mr. Prestemon was the Executive Director for the Grinnell 2000 Foundation, where he directed a multicommunity development program. Previously, Mr. Prestemon worked as a professional economic developer in New York. We won't hold that against him because he has become Missourianized now. He is one of us. Mr. Prestemon attended the University of Iowa, where he earned a Bachelor of Arts in political science and government and a subsequent master of arts degree in economic development with a concentration in development finance. Mr. Prestemon, thank you for being here. Always a pleasure to see you. Welcome, Greg, and look forward to your testimony. Chairman CHABOT. Thank you very much. And our next witness will be Derek Miller, the newly appointed President and CEO of the Salt Lake Chamber and Downtown Alliance. Mr. Miller previously served as Chief of Staff to Governor Gary Herbert and as Managing Director of the Governor's Office of Economic Development under Governor John Huntsman, Jr. He began his career in Washington, D.C., and spent 3 years as a Legal Counsel to House Transportation and Infrastructure Committee, and we thank you for your participation. Our third witness will be Ms. Vanessa Wagner, who serves as Loudoun County's Small Business and Entrepreneurship Manager. In this capacity, she is dedicated to supporting small businesses and growing the entrepreneur ecosystem in the county. She has more than 10 years of marketing and program development experience with small business and international organizations. And we welcome you here as well, Ms. Wagner. And I would now like to yield to the acting Ranking Member, Ms. Clarke, for the purpose of introducing our fourth and final witness. Ms. CLARKE. Thank you, Mr. Chairman. As Commissioner of the New York City Department of Small Business Services, Mr. Greg Bishop is charged with running a dynamic city agency focused on equity of opportunity, economic self-sufficiency and mobility for New York City's diverse communities. SBS actively connects New Yorkers to good jobs, creates stronger businesses, and builds a thriving economy in neighborhoods across the five boroughs. A New York City native, Mr. Bishop began his career at the agency in 2008 designing programs to make it easier for businesses to start and grow and to recover from emergencies. After a number of successful promotions, he was appointed commissioner by Mayor Bill de Blasio in November of 2015. Mr. Bishop holds a master's degree from Florida State University, a BS from Florida A&M University, and he is also a graduate of Harvard Kennedy School's Senior Executives in State and Local Government Program. Thank you for being here today. And on a side note, Mr. Prestemon, once a New Yorker, always a New Yorker. I yield back. Chairman CHABOT. The gentlelady's comment will be stricken from the record. No, just kidding. Just kidding. I am not a judge here. Mr. LUETKEMEYER. Thank you, Mr. Chairman. Chairman CHABOT. And I am from Ohio. Yeah. But we appreciate the sentiments. And before we get to Mr. Prestemon, I would just remind folks that we are going to have votes here shortly. If you hear the buzzers go off, just ignore them, and we will try to get through a number of these. We have 15 minutes to get over there. So we will probably--even after that--and then it will go off again 5 minutes later, and we may still go on, but members will have time to get over and vote. So, Mr. Prestemon, you are recognized for 5 minutes. STATEMENTS OF GREG PRESTEMON, PRESIDENT & CEO, EDC BUSINESS & COMMUNITY PARTNERS, ST. CHARLES, MO; DEREK MILLER, PRESIDENT & CEO, SALT LAKE CHAMBER AND DOWNTOWN ALLIANCE, SALT LAKE CITY, UT; VANESSA WAGNER, SMALL BUSINESS AND ENTREPRENEURSHIP MANAGER, LOUDOUN COUNTY DEPARTMENT OF ECONOMIC DEVELOPMENT, ASHBURN, VA; AND GREGG BISHOP, COMMISSIONER, NYC DEPARTMENT OF SMALL BUSINESS SERVICES, NEW YORK, NY STATEMENT OF GREG PRESTEMON Mr. PRESTEMON. Thank you. Well, I very much appreciate this opportunity. I am really honored to be here. Chairman CHABOT. Could you pull the mike up a little bit? It will---- Mr. PRESTEMON. And I am proud of having spent a little time in New York, so especially in August, which is much nicer. I represent a 30-member board of directors that is a true public/private partnership. We have 10 local government representatives and 20 private sector folks. So--and I am representing a county that has about 400,000 people, somewhere north of 9,000 small businesses. So we have a really simple mission as far as I am concerned: It is to help businesses and the communities in our county to succeed and grow, you know. And ever since the EDC's inception in 1992, we have concentrated the lion's share of our resources on small business development, for sure. We do this through two main flagship programs. We are what is called a Certified Development Company, or CDC, so we operate the 504 Loan Program, which is ultimately under your jurisdiction here, and we are a pretty big player in that. We have a portfolio today of about 120 million and, you know, almost 300 loans from all across the State of Missouri. But we are also an important participant in the Missouri-- University of Missouri Small Business Technology Development Center Program, which is a mouthful. While our local impacts have been large, I think the statewide impacts are even more important, I think are stunning. From 2015 to 2017, the statewide network of SBTDCs, which are very thinly staffed, by the way, have helped generate over $1 billion in annual sales for those companies that they served and north of $1 billion in procurement awards, which I know is something that is close to the heart of this Committee; that is the PTAC program, which is part of that SBDC network. But enough about the numbers. I want to talk about the principles that we use at the EDC, and I think you will find some commonality between what we do and what the other speakers were talking about. I think that we have been successful in part because we believe that all small businesses are important. We think the mom-and-pop retailers or the auto repair shop is just as important as the IT technology startup. We want those too, but we have had to kind of serve the companies that come in front of us so we are market-oriented. So our approach is not to target a particular type of business but instead to help what the market provides. So all small business is important, is our main principle. The second one is that we strive to have all of our programs--and there are many--kind of be in alignment with each other. Even in a small organization, it is easier for silos to develop. So, for example, whenever we have a 504 borrower, we try very hard to make sure that they are SBDC clients as well and vice versa. You know, that only makes sense because 504 borrowers need to repay federally guaranteed loans, and so we want them to be healthy for that reason, if no other. And then all SBDC clients, you hope, will get to a critical mass where they are in need of long-term fixed-rate financing that a 504 program provides. So that alignment, I think, is important. And I think that we are somewhat unique in doing that in terms of the other CDCs around the United States. Second thing, we are trying to strive for our programs to be community sensitive. And I will tell you a story. About 2 years ago, a company called the Good News Brewing came to--an entrepreneur came to us with an idea to set up a microbrewery in an area in St. Charles County that would not be considered to be trendy or chic and maybe out of favor. And through that process, we found that there was indeed a market. And fast forward, they now have a thriving microbrewery business. Now they have come back to us for a second idea, again in an area that is not particularly in favor, to open a really kind of high-end coffee shop. You know, it is something that--and this one will work too. That kind of synergy between the best of the SBDC and the best of the financing programs will be--you know, has really borne fruit, and I think it potentially could be a game changer for this kind of older area of St. Charles County. And I think that story you could find all across the United States, and I know I could tell you dozens of them, but that would be an example. And, finally, we are able to do this because of strong partnerships. I mean, the--certainly the EDC made a difference in this particular company. But, you know, between the University of Missouri, obviously the SBA, the city of O'Fallon, St. Charles County government, all of them had to coalesce around the goal of helping this individual small business and other businesses just like them. No one participant had all the ingredients to get this job done, but together they did. And this is a success story, and it is not a bad day's work for all of the people involved in this kind of thing. So, on behalf of businesses and communities in St. Charles County, I want to give you thanks. Zero, phew. Chairman CHABOT. Right on the dot. Thank you very much. We appreciate it. Mr. PRESTEMON. Sure. Chairman CHABOT. Mr. Miller, you are recognized for 5 minutes. STATEMENT OF DEREK MILLER Mr. MILLER. Chairman Chabot, Ms. Clarke, and members of the Committee, thank you for the invitation to speak to you today about Utah's thriving small business ecosystem. Utah's economy is one of the best in the nation. Utah ranks number one in the U.S. for job growth and enjoys consistently low unemployment. I am proud to say that small business is at the heart of this success, with over 277,000 small businesses that make up 99 percent of Utah companies and 57 percent of total employees. Now, you may be asking yourself, as a visiting Chinese diplomat asked me recently, how did a state I have never heard of become the fasting growing economy in the United States of America? I want to share with you what I shared with this diplomat, four areas that I believe are fundamental to Utah's economic success. The first is a growing and educated workforce. Any business will tell you, if they can't find good people, then nothing else matters. Utah's public education system has a strong partnership with our business community to identify and fill gaps in our workforce. One way this collaboration is evident is through the Talent-Ready Utah Initiative, which includes technical training for students throughout high school so they graduate not only with a degree but with a high-wage, high- demand job. The second factor is taxes and regulation. Utah benefits economically from our flat 5 percent personal and corporate tax rate. Low taxes are important to small businesses, but equally important is a stable tax rate. Utah's tax rate has not risen in nearly 20 years. In 2011, the state conducted one of the most thorough regulatory reviews in the nation. The experience that gave rise to this reform was a small business owner who wondered aloud, why can I not fax or email my license renewal instead of having to mail it? The question spurred a regulation review, caused us to look at the regulation, and sure enough, the rule only allowed for mail--no email, no fax, and certainly no online renewal. A closer inspection showed that the rule was written in 1973. Based on this experience, Governor Herbert asked each member of his cabinet to review every state regulation and asked two simple questions: Does the rule impact business, and what is the public purpose? In nearly 400 instances, there was no good answer to that second question, and so those rules were either modified or eliminated. The third factor is incentives. Incentivizing business creation and sustainable growth is key to Utah's thriving small business ecosystem. There are several State programs that assist new and existing businesses. One example is the Utah Science, Technology, and Research, or USTAR, Initiative that specifically assists startup and early stage tech companies, like ENVE Composites, a small business that designs and manufactures carbon fiber bicycle wheels and components. The final area is international trade. It may surprise you to find out how important trade is to an inland state like Utah. Trade is not killing Utah; in fact, in Utah, Utah is killing it when it comes to trade. Let me share with you a story that illustrates the point. Butcher's Bunches makes all- natural fruit preserves. The Butcher family began selling their product at a farmers' market in Park City to tourists from around the world. They began asking Liz Butcher how they could buy her jam at their home. Liz had never considered selling outside of the United States, but the encouragement from her customers gave her the confidence to try, and today she sells to Japan, the U.K., France, Australia, Canada, and Dubai. These are all ways, I believe, Utah is doing it right when it comes to supporting small businesses, but that does not mean that those companies don't face challenges. In fact, in some rural areas of our state, the economic story is very different from what I have just described. To address this, Governor Herbert set a goal to create 25,000 jobs in 25 rural counties. I was grateful to lead the 25K jobs tour that kicked off this goal. Over 20 business service providers visited the 25 rural counties to connect local businesses and job seekers with available tools and resources. Based on my experience on the 25K jobs tour, may I just mention what I think is the most important element of Utah's economic success: That is our people. Utah's small business owners, whether in urban Salt Lake City or rural Salina, epitomize our state's motto of industry. They are good, hardworking people with a strong entrepreneurial spirit. Utah's pioneering heritage is alive and well across the state from Grouse Creek to Montezuma Creek. Thank you again for the opportunity. Chairman CHABOT. Thank you very much. And the buzzer just went off. We have 15 minutes so we should be able to get through the final two, if they keep on their 5 minutes as these two did. So, Ms. Wagner, you are recognized for 5 minutes. STATEMENT OF VANESSA WAGNER Ms. WAGNER. Great. Thank you. I would like to begin by thanking the Congressional Small Business Committee for inviting me to testify today on behalf of Loudoun County Economic Development and our small business partners. As a Small Business Entrepreneurship Manager, I am charged with building an entrepreneurial ecosystem to ensure we have the programs, people, and places so that our small businesses can thrive. While my focus is on technology startups, the programs we support help our Main Street businesses as well. So one of the things I would like to urge today is building an ecosystem around your community's unique advantages will prove more sustainable and impactful than placing a trend in the middle of your city. What I learned in my experience--and I will admit, when I started as a stakeholder, I wanted to hit all the buzzwords. I wanted to find out all of the new coworking spaces, the venture capitalists. I chased around all of the pitch events. What I quickly learned in my role is that we already had the resources we need in Loudoun County to be successful. And one of those biggest resources I encourage people to look at and identify is the existing businesses within their community. By utilizing a mix of your legacy businesses, your large giants, in addition to your small, growing companies, that is where you are going to find the talent and the experience as well as the inspiration for your next generation of businesses. I want to start by talking about some of the giants in your community or the legacy businesses that could help support an entrepreneurial ecosystem. In Loudoun County and the D.C. region, one of the most impactful organizations in our history remains America Online, or AOL. From 1994 through its growth into the 21st century, AOL had a giant impact on our region. Not only did they develop the region's technology workforce but also the spirit of innovation. When AOL moved its headquarters from Dulles to New York in 2007, it continued to have an impact on our region. It left behind a wake of tech talent but also executives that later became future founders as well as angel and institutional investors for our next generation. Even after the presence of AOL began to slow down, the company continued to have an impact. They worked to create an incubator within their walls, allowing new startups to come inside, utilize the existing infrastructure, the talent that they had, the human resources, and today, our region is benefiting from the results of these efforts. In Loudoun County in particular, that has inspired a new wave of startups, companies like MilAdvisor, ThreatQuotient, ParkMyCloud, X-Mode Social, and many others in the area. As the Entrepreneurship Manager in Loudoun, I didn't seek to change what was working with this legacy business or their impact; rather, it was my role to promote this opportunity to the right startups. This could be as simple as an email introduction or sponsoring events to be hosted at the facility so that new entrepreneurs could be inspired by the potential. These relationships--as Fishbowl Labs did end up leaving Loudoun County, the relationships forged still continued to help our community because when those companies were suddenly finding themselves without a home or an incubator, we were able to work with another entrepreneur in the community to place them in a new building, Terminal 68. At that time, one of the companies, X-Mode Social, only had 10 employees, but through the investment of time made from the entrepreneurs and the talent already in our community, that company had 10 employees back in August and is now pushing 40. And that is utilizing our legacy resources. But relying on the largest employers is providing a disservice to your entrepreneurs. Facilitating introductions and relationships to your growing companies and early stage entrepreneurs should be included in any community strategy. Loudoun small business partners leverage growing firms such as Omnilert, Cofense, Telos, K2M, amongst others. The advantage of working with this new cohort of technology firms is that they can provide recent examples of challenges and solutions faced in building their business. Our growth firms are invested in the region because, as they say, all ships rise with the tide. A community has to seek unique ways to make these interactions. For us in Loudoun, leveraging our chamber in the Loudoun Technology Coalition is a natural way. For example, our cybersecurity firm Telos, one of the fastest growing cyber firms in the country, they sponsor the tech coalition and work to enhance the programming there. Just last week, we had three executive members from Telos sit with our small startups, our entrepreneurs, our solopreneurs to talk about trends in cyber. And when I left, conversations were still going. So the results of these interactions is still yet to be known. So, when entrepreneurship catalysts are seeking to build onto their entrepreneurial ecosystems or their resources, they don't need to look much further than their existing businesses. This is where you are going to find strong assets for mentorship, experience, and support in building your next generation of entrepreneurs. My testimony focuses on examples related to technology enabled firms, but if I had more time, I could easily sit here and give you examples of how this helped our rural community, our craft beverage industry, and many more. One size does not fit all for entrepreneurship, and I encourage you to look at your existing resources first. Thank you. Chairman CHABOT. Thank you very much. Mr. Bishop, you are recognized for 5 minutes. STATEMENT OF GREGG BISHOP Mr. BISHOP. Thank you. Good morning, Chairman Chabot, and sitting in for Ranking Member Velazquez Representative Clarke, and other members of the House Small Business Committee. My name is Greg Bishop, and I am the Commissioner of the New York City Department of Small Business Services. I thank you for this opportunity to testify before the Committee and share some of the great work and best practices that we are seeing in New York City. At SBS, we aim to unlock economic potential and create economic security for all New Yorkers by connecting them to quality jobs, building stronger businesses, and fostering thriving neighborhoods. Unlike other city agencies that work with businesses, we do not enforce regulations but rather provide the necessary services to help them start, operate, and grow. We provide services to New York City's 230,000 small businesses through our network of seven Business Solution Centers and eight industrial business service providers. At SBS, we know that small businesses are essential to the local economy and character of our neighborhoods. Despite the fact that small businesses face challenges due to unprecedented growth New York City has seen in recent years, our small businesses continue to grow. Over the last 10 years, the number of businesses in New York City have increased by 10 percent according to the U.S. Census County Business Patterns report. That is why I believe it is critical for municipalities to incorporate small businesses into their economic development strategy because it not only helps small businesses grow but also provides their city with good jobs, vibrant neighborhoods, and a better quality of life. Many small businesses struggle to access credit so SBS provides free financing services through our business centers. We work regularly with more than 40 different lenders, the majority of which are community development financial institutions and other financial institutions. CDFIs play a critical role in our efforts to providing financing to businesses that are not able to access traditional bank financing. Since the start of this administration, SBS has connected approximately 1,800 businesses to over $155 million in financing. As we see businesses grow in New York City, the city has also implemented necessary regulations to worker protections. Regulations are important to ensure health and public safety, but they should be fair and not overly burdensome to small business owners. In 2015, the mayor launched Small Business First, a major multiagency effort to reduce the regulatory burden and help businesses understand and comply with city regulations. To make it easier, we built a state-of-the-art NYC business portal to serve as a central repository of key business information and a single place for business interactions with the city. On the NYC Business Portal, a business owner can create an account, link their licenses, permits, inspections, and violations from city agencies onto one dashboard. In 2017, there were more than 1 million visits to the NYC Business Portal. A key focus of our work is ensuring our program is accessible to all New Yorkers, including women entrepreneurs. Through extensive research and outreach, we developed WE NYC, a series of programs to address the most common challenges women entrepreneurs face. Most recently, we launched WE Fund Crowd, a city-led crowdfunding program that helps women entrepreneurs access affordable capital and start businesses. WE NYC has been a great success and other cities have taken notice, with Boston recently launching their own women entrepreneurs Boston program modeled on WE NYC. Growing up with my grandmother in Grenada, who supported our household as a women entrepreneur, I came to understand firsthand that business ownerships can empower family and support greater economic opportunity for future generations. With approximately 6 out of 10 New Yorkers being either immigrants or children of immigrants and nearly half of small businesses owned by immigrant entrepreneurs, New York City has always been and will continue to be a city of immigrants. To that end, SBS created Building Your Business in New York City, a guide for immigrant entrepreneurs which is available in seven languages. Through the use of the city's purchasing power, the New York City Minority and Women-owned Business Enterprise Program aims to support the growth of minority and women-owned businesses and ensure our vendors reflect the diversity of our city. At SBS, we provide essential capacity-building services and technical assistance so businesses can compete for and execute government contracts. The Procurement Technical Assistance Center, funded in part by the Department of Defense and administered by the Defense Logistics Agency, offers critical support to small businesses. We believe that in order for small businesses to gain and sustain growth, they must be prepared to take advantage of multiple revenue streams, particularly minority, women, veteran, and service-disabled veteran-owned businesses that have historically not had access to government contracting opportunities. As you can see, New York City has made small businesses a priority, and as a result, we have seen them flourish. We hope municipalities from across the country use New York City as a model and replicate our successes by recognizing the strength and diversity in our city and helping immigrant women, black entrepreneurs, and other entrepreneurs of color to grow thriving businesses and careers. We are ensuring every New Yorker has access to economic security while growing our city's economy. Thank you for the opportunity to share the importance of small businesses in New York City and cities across the nation. I look forward to your questions. Chairman CHABOT. Thank you very much. We appreciate all the witnesses for staying right on time. We appreciate it. We are going to be in recess for a little while. We have votes. And then we will be back here to follow up with questions. So I would encourage all members to come back as quickly as they can after votes, and we are in recess. [Recess.] Chairman CHABOT. The Committee will come back to order, and we will hopefully be joined by some of our colleagues here shortly. And we have been joined by our Ranking Member, the real Ranking Member, Ms. Velazquez, although Ms. Clarke did a fine job filling in for her. So I recognize myself for 5 minutes. My first question, Mr. Prestemon, you had mentioned that one of the loan programs that you deal with in your capacity is the 504 Loan Program. And, you know, we hear a lot about the 7(a) Loan Programs; the 504, not quite as known by the public. And I know that--we have Hamilton County Development Corporation back in my area in Cincinnati, Ohio, and they do use that program a lot. Could you kind of tell folks who may not be familiar with it how it works and how businesses can take advantage of it. Mr. PRESTEMON. Sure. The 504 Program is a long-term, fixed- rate, fixed-asset program, so, you know, typically, 20-year amortization, and it is always done in partnership with a bank. So, basically, the bank lends at the end of the process 50 percent of the proceeds, and we come in as the agents for the SBA to underwrite the other 40 percent and then the borrower would typically have a 10-percent equity. Chairman CHABOT. Okay. And in general, how would a small business qualify for that program or try to take advantage of it? Mr. PRESTEMON. Yeah. Well, they need to be--first of all, they need to have a reasonable cash flow, so they need--it is underwritten to standards very similar to what any bank would underwrite it to, so they have to be able to show they can cover debt service. And they have to be financing a fixed asset, so land, building, machinery, and equipment. But there is--virtually any kind of business can be financed through it as long as it has a fixed asset that would be financed. Chairman CHABOT. Okay. Thank you very much. Mr. Miller, I will turn to you next. You had mentioned in your testimony--I thought it was interesting; you mentioned in particular a program. I think your Governor in your state, you had gotten rid of a bunch of regulations which, you know, no longer really made any sense. How important is it for us at the federal level and also for local communities to get rid of regulations that really don't have any real purpose anymore? Mr. MILLER. Thank you, Mr. Chairman. I recognize that sometimes when we talk about regulatory reform, that can be viewed as a political issue or even a partisan issue, but I don't believe it needs to be. And the reason I shared the story that I did about the not being able to email or fax, I think, is a good illustration of the many regulations, at least in Utah, that we found were on the books. No one had ever gone back and looked at it again, you know. Of course, a law that was written in 1973 wouldn't talk about email, wouldn't even talk about fax, and certainly wouldn't talk about online. But we like to say in Utah that regulations are like weeds in the ditch. They just build up, and they impede the flow of commerce, unless you go back on a regular basis and look at what has been outdated, look at what doesn't make sense anymore, and look at what needs to be updated, and certainly, when we talk to small businesses in Utah, what they tell us-- they were grateful for the regulatory reform on the State level, by the way--but what they tell us would not surprise you, which is that regulatory review needs to happen on a Federal level as well. Chairman CHABOT. Thank you very much. Ms. Wagner, I will turn to you next. How do you market your community, like Loudoun County and the area, to prospective businesses in the areas--well, when it comes to such criteria as anticipated operating costs, operating conditions, quality of life, those types of things, how do you--you know, how do you go about marketing those when you are trying to get folks-- attract people to your community? Ms. WAGNER. Sure. Thank you, Mr. Chairman, for the question. In Loudoun County, we have a team of over 20 members that represent different industry sectors, those from agriculture, aviation, transportation, cybersecurity, health information, and those individuals go out and identify opportunities in conjunction with our marketing team and strategic initiatives team, companies from across the globe really to identify companies that might be looking at new office space, expansion, and making sure that we have solutions to their problems or identify opportunities that fit that particular industry cluster. Chairman CHABOT. Okay. Thank you very much. And, Mr. Bishop, I will turn to you with the remaining time that I have. You are from New York City, and I represent the city of Cincinnati, most of it, as well as the surrounding area. Are there advantages and disadvantages that urban areas like your community in New York has, say, compared to the State of Utah or the State of Mississippi when it comes to marketing and arguing, you know, the good things you have versus the challenges? What are kind of the advantages or disadvantages that you like to key in on when you are talking about an urban area like New York? Mr. BISHOP. Yeah. So thank you for the question, Mr. Chair. So I think New York has--one of the advantages, of course, we are a global city. And certainly there is a diversity of a consumer base for a small business. There is certainly a number of resources that small businesses can tap into, not only in a local level but on the federal level in terms of actually helping grow their business. I think that also leads to the disadvantage in the fact that there is a lot of price pressures, and we may not be as forgiven in terms of, if you do not have a solid plan or you are not sure of how to actually grow your business, you know, in an urban area, where you may be able to--you may not be able to recover as quickly if you are in a rural area, for example. There is a lot more competition. So what we do is we really try to make sure that small business owners are equipped with the necessary tools, not only to help them plan out their business but grow their business, but also we provide a lot more resources for some of the things that business owners may not know what they need to know. Chairman CHABOT. Thank you very much. My time has expired. The Ranking Member, Ms. Velazquez, is recognized for 5 minutes. Ms. VELAZQUEZ. Thank you, Mr. Chairman. And, Mr. Bishop, thank you for sharing--being able to come here today and share your insights as to---- Mr. BISHOP. Thank you. Ms. VELAZQUEZ.--how can we improve small businesses opportunities. I would like for you to talk to us about your agency's initiatives that is undertaken to help immigrants succeed, and what are the economic benefits in doing so? Mr. BISHOP. So, as I mentioned in my testimony, New York City is an immigrant-rich city, and certainly, when you look at our 230,000 small businesses the assumption is that the larger businesses are actually the economic drivers of the city in terms of the workforce, but it is actually our small businesses. Our small businesses employ over 3.9 million New Yorkers, and over 52 percent of those small businesses are owned by a foreign-born New Yorker. So it is essential for us to connect with immigrant communities. It is essential for us to provide resources to immigrant communities. So we actually have worked not only in developing programs; we have worked with the private sector as well in terms of funding some of these programs. So we work with local organizations to tap into some of those communities, to connect to our resources because, most likely, entrepreneurship is something that immigrants would veer to, and certainly, if they are creating businesses, then they are creating jobs within the community. So that is important to New York City. Ms. VELAZQUEZ. Thank you. One of my top priorities in this Committee as the Ranking Member is helping the traditionally underserved communities access capital. What can you share with us in the federal government that you are doing in New York to help women and minority communities access capital. Mr. BISHOP. Right. So thank you again for that question. One of the things that we are doing--particularly when we did our outreach to women entrepreneurs, we found out that women entrepreneurs face other barriers than their male counterparts--so we built out a program called WE NYC specifically for women entrepreneurs that not only covers access to capital. We have teamed up with an organization called Kiva where the city is now putting in the first 10 percent of their loan request. That is up to $10,000. We also are putting together resources for women entrepreneurs to connect with other successful women entrepreneurs. Mentorship is one of the biggest things that we found that women entrepreneurs were looking for. Access to capital was the other. And then some of my colleagues have talked about in terms of recruiting and finding the right workers. In terms of helping minority business owners, the city of New York is using its purchasing power. We spend anywhere between $12 billion and $13 billion a year to run the city, and we want to make sure that a percentage of that actually connects to small business, especially minority and women-owned businesses. But access to capital is an issue for minority entrepreneurs. So we actually created a $10 million fund where we--business owners can borrow up to $.5 million if they have a city contract. So that helps that business not only mobilize on the contract but build their credit to then become a bank- worthy customer. Ms. VELAZQUEZ. Thank you. Mr. Prestemon, the gender wage gap is an issue across the country. It is my understanding that, in St. Charles County, men earn an average of 1.4 times more than women. Are there ways your organization can incentivize businesses to close that gap? Mr. PRESTEMON. Oh, boy. I am not familiar with that statistic specifically. I can tell you that I am not--I would say that about 40 percent of the entrepreneurs that we work with are women-owned businesses. So women are certainly active participants in the ecosystem, the entrepreneurship ecosystem of St. Charles County as well as in the St. Louis area. But I think, you know, the wage gap, it is kind of above my pay grade in terms of---- Ms. VELAZQUEZ. Sure. Mr. PRESTEMON.--our ability. We don't have a policy-setting role. Ms. VELAZQUEZ. Okay. So I am going to give you an easy one. Mr. PRESTEMON. Thank you. Ms. VELAZQUEZ. So the United States is losing manufacturing jobs to outsourcing every day. However, St. Charles County's top employer is the manufacturing sector---- Mr. PRESTEMON. Right. Ms. VELAZQUEZ.--accounting for 26,000 jobs. What can the federal government and other municipalities learn from your ability to attract manufacturing jobs? Mr. PRESTEMON. Well, although I was--I can't take credit for it from the EDC standpoint, I think that we have a vibrant workforce and a workforce development system that is working well. So our community college has been actively engaged with training and retraining workers. We were very fortunate that General Motors, even in the aftermath of the downturn in 2007 and 2008, ended up expanding in St. Charles County, and that has driven a good portion of those jobs based in St. Charles County. Manufacturing is a big targeted sector for sure, and we are seeing successes all around us. Ms. VELAZQUEZ. Thank you. I yield back. Chairman CHABOT. The gentlelady yields back. The gentleman from Utah, Mr. Curtis, is recognized for 5 minutes. Mr. CURTIS. Thank you, Mr. Chairman and the Ranking Member. It is a delight for me to be here. I am grateful for all four witnesses, but I will give you some bias that, Mr. Derek Miller from Utah, particularly pleased to be here with you. Thanks to all of you for making this trip, and, Derek, thanks for coming. I don't think it would be--hopefully, Mr. Chairman, it wouldn't be out of line if I gave a shout-out to Mr. Miller's family who has accompanied him on this trip and is here with us today. Thank you for joining us. Mr. Miller, you have served as a CEO for the Salt Lake Chamber. You are serving now in that role. You have served as a CEO for the World Trade Center. You were the Chief of Staff to the Governor of our State. You have spent some time back here. Thank you for bringing all those qualifications with you today to answer some of these questions. It makes me really proud to come from Utah where we are doing so many things right, but we need to continue to improve, especially for our small businesses. We are really proud of the work we have done with deregulation. Could you speak to how important it is that we don't overregulate particularly our small businesses, and, in addition, what else can we be doing here in Washington for our small businesses? Mr. MILLER. Thank you, Mr. Curtis. It is great to be here with you and the other members of the Committee. And I shared the story about the email already, and I think there may be some who would think, you know, come on, that is a small thing, you know, being able to email a business license instead of having to send it by U.S. Postal Service. And it is true. It is a small thing. But I guess the point that I want to make is that small things matter a lot to small businesses. Small businesses bear a disproportionate share of the burden when it comes to regulations because often they are either a family-owned business or a sole proprietor. They don't have resources. They don't have time to hire an army of lawyers to go out and study this stuff. They don't have the resources or the time to have compliance officers in their business. They are just working hard every single day to try to be a successful business, live the American Dream for themselves and their family. And so you asked the question, what could the federal government do? I think it would be a great place to start by doing what we did in Utah, which is to look at those regulations. It doesn't have to be political. It doesn't have to be partisan. But those that are just simply outdated, those small things add up to be a very large burden to our small businesses. Mr. CURTIS. I appreciate you pointing that out. Sometimes we think, well, they can just send that off to another department to have it done, right, and that is usually---- Mr. MILLER. And they are the other department. Mr. CURTIS. They are the other department. We are experiencing an unusual economy in Utah and have for a number of years. Your unemployment in the Salt Lake Valley is 3 percent or maybe slightly less than 3 percent and in Utah County. A lot of my district is rural, and in some places, we are in double-digit unemployment. Can you address your thoughts on what can we do and how can we team with you and local leaders to help the rural economy and the rural small business owners. Mr. MILLER. Sure. Thank you for that question. So, when we went out on our 25K Jobs Tour, we discovered a couple of things. The first one is we have some parts of our state where the greatest challenge for the business is finding qualified workforce. That is their number one top challenge. Yet we go out to some of the rural counties in our state, and their greatest challenge is finding jobs. Okay, well, you know, I don't claim to be a genius, but I can at least add two and two. And when you do put two and two together what you realize is that there are opportunities, especially in today's economy with so many of the tech businesses that you represent in your district, Congressman, who they have jobs that don't need to be located at headquarters, whatever headquarters means. There is an opportunity to take those jobs, either by telecommuting or other technology, so that we are leading an effort right now that is part of Governor Herbert's 25,000 jobs goal to challenge our businesses that are part of the Salt Lake Chamber, challenge them to do a thorough review of the jobs that they currently have unfilled to identify which of those jobs don't need to be located along the Wasatch Front or our urban core, and then we will help them connect with the local Chambers of Commerce and work with them to match the unfilled job with the person in those rural communities who is looking for a job. Mr. CURTIS. I hope you will consider me and my colleagues partners in this, whether it is nothing more than the bully pulpit or facilitating or work that we can actually do here, but I definitely want to be a partner in that goal. It is a great goal. Lastly, you described in your testimony that trade is not hurting Utah but actually helping. Could you elaborate on that and talk about why and how that is so important in the State of Utah? Mr. MILLER. Sure. Utah, as I mentioned, is a trade State. If we were only selling to our 3 million citizens, we would not be seeing the economic success that we are. Nevertheless, we recognize that free trade is good, but it has to be fair trade. So we believe that, and we believe that Congress also ought to assert its role in making sure that, for example, NAFTA is modernized. If we are going to pull out of other trade agreements, like the TPP or the TTIP, then let's put something in its place. Our small businesses need rules-based trading. Again, they don't have the opportunity to go out and make those deals on their own. They look to the U.S. Government. They look to you, Members of Congress, to go establish their rules for them that will give them the predictability and the stability they will need to continue to be successful. Mr. CURTIS. Thank you. I am out of time, Mr. Chairman, but I would love just to underline that predictability that they are looking for that we need to give them. Thank you very much. Chairman CHABOT. Thank you very much. The gentleman's time has expired. And we are going to go briefly into a second round. We had votes, as you know, that interrupted this, and unfortunately, many of our members had other things they then had to go to. We usually don't have votes in the morning that interrupt us, but we had a lot of business this week that we had to take care of--still do--so I apologize for that. So I just have one question that I will throw out, and anyone who would like to take it can, or if you want to go down the line, we can do that too. The question is this: Many communities use geographic targeted economic development programs to create jobs and attract investment. What role do small businesses play in neighborhood revitalization plans, and have you ever--are there any socioeconomic returns that you have observed over the years in this area? So whoever wants to tackle that is--you are welcome. Ms. Wagner. Ms. WAGNER. Sure. When we talk about geographic targeted plans, one of the opportunities we take advantage of in Loudoun County is we do have a designated HUBZone program. And we work very hard to foster our government contractors that are in that sector that are small businesses by providing resources through our Small Business Development Center, partnered with George Mason University's Procurement Technical Assistance Program, as well as with our Loudoun Chamber's Government Contracting Initiative because helping those HUBZone companies, they are hiring within the HUBZone, which is historically an underutilized business district, for those not familiar with that, and we are creating jobs in that community by supporting the entrepreneurs in our HUBZone in Leesburg, Virginia. Chairman CHABOT. Very good. Thank you very much. Any of the other panel members like to address that? Mr. Miller. Mr. MILLER. Thank you, Mr. Chairman. You are probably thinking I haven't bragged on Utah enough. So I will just take another moment. We have great geographic assets from our Rocky Mountains in the northern part of the state to our Red Rock in the south, and we use that to our advantage in a couple of ways: The first one, of course, is the quality of life that it presents there. And when I talked earlier about the need that we have for talented workforce, you can believe that we use that quality of life to market the heck out of Utah and attract talent from all around the world to come and work in our businesses. We are the fastest growing state in the nation, and most people think that comes from a high birthrate, but that is only half the story. That is something we do in Utah very well, by the way, is have families. But half of our population growth comes from net in-migration, people moving into Utah. And the second way that we use that is in the economic clusters that we have identified where we believe we have a competitive advantage, and one of those is our outdoor recreation industry. So we have not just the talented workforce to build all of the equipment that can be used to recreate outdoors, but we also have the playground to go out and test the equipment. Chairman CHABOT. Very good. Thank you very much. Any of the others? Yes, Mr. Bishop. Mr. BISHOP. So one of the things--I can't let the gentleman from Utah show up New York State, New York City. But one of the things you will hear consistently is that, you know, small businesses are essential to the success of all our communities. Certainly, in New York, we focus--because, you know, in Brooklyn alone, we have 3.2 million people--the city as a whole has 8.9--we have to make sure that small businesses understand some of the neighborhoods that they are operating in because they are just unique and distinct. We do have industrial business zones because we want to focus on maintaining the manufacturing businesses that are in New York City. So the businesses within those areas also have special services and incentives to remain in those areas to provide the much-needed jobs. And we really work to integrate the work that is happening in those manufacturing, because manufacturing is changing--the type of manufacturing is changing to make sure that we--our educational system actually keeps up with that. So there is a lot of connectivity between not only small businesses and the different neighborhoods of New York City but also our academic institutions to make sure, as you have heard all of us say, that our workforce is prepared for the future of tomorrow. Chairman CHABOT. Thank you very much. Mr. Prestemon, anything you want to add? Mr. PRESTEMON. I would just add the--I think even in a place like St. Charles County that is, you know, very, very prosperous, there are areas of the county that are not doing as well. And, you know, I think that the illustration that I made with this Good News Brewing company was that, first of all, there was indeed a market but that it had to be discovered. It wouldn't have been obvious. So I think, you know, increasing the sophistication of the entrepreneur in and of itself is a good thing. And then--and there is a synergy that takes place once investments start. You know, disinvestment cycles are tough to reverse, and that is--but they, you know, require, I would say, coordinated public investment in roads and that kind of thing. But also you have to find that entrepreneur that has that fire in his or her belly and just won't be denied, and that is what we found in this case, so---- Chairman CHABOT. Thank you very much. I have got 10 seconds left. So I would just mention that you had mentioned microbreweries and how successful. Mr. PRESTEMON. Yeah. Chairman CHABOT. We have had a slew of them in Cincinnati that are doing very well---- Mr. PRESTEMON. Oh, yeah. Chairman CHABOT.--and so it is a phenomenon this happened all over the country. America like its beer apparently. Mr. PRESTEMON. Apparently, yeah. And coffee. Chairman CHABOT. Yeah. Coffee as well. That is right. And the gentleman from Utah is recognized for 5 minutes, and it will be our last questioner here today. Mr. CURTIS. Thank you. Not that we are tag teaming on how great Utah is, but we don't do a lot of beer and coffee, but we have got great ice cream. You know, I was a small business owner before, and I can't tell you how many times I said to myself and my partners, why don't they get this in Washington, right? So I would like to give all four of you a moment to say what is it that you would like to express that you talk about around the coffee and saying, ``I wish in Washington they got this one thing,'' in New York, in Virginia, in Missouri, in Utah. Is there something that you would like me and my colleagues to hear? And let's start with Mr. Miller from Utah. Mr. MILLER. Thank you, Mr. Curtis. So we have talked about regulatory reform, and we have talked about trade deals. Let me hit what I think is the other--the big three, and that is immigration reform. That is a hot topic in Washington, D.C., right now. It is important to Utah. As you know, as someone who owned a business in Utah, we need those qualified workers. We need them to be part of not just our agricultural businesses, but we need them to be part of our tech businesses, our manufacturing businesses, all up and down the line. Utah was a state, as you know, that was founded by refugees, religious refugees, who at the time they got there were outside of the United States, had been driven out. And so we are a state that is very sensitive to that topic, not just from a business issue but from a cultural and a moral issue as well. And so immigration reform would be so critical to keeping the good thing that we have going in Utah going. Mr. CURTIS. That is also very timely. Mr. Prestemon. Mr. PRESTEMON. My observation would be, one-size-fits-all regulation that applies equally to a company of 5,000 employees to a company with 5 is a recipe for big problems. I hear far more about navigating regulatory burdens than I do about high taxes. Not that there is not a need for, you know, continued attention to tax--tax burden, but I think regulatory burden is the main thing. And I can only imagine the difficulty of crafting rules that work in that environment, but that is a persistent complaint that you will hear about. You know, it is pretty much to your point, if you are a really small business, you can't just hand this over to the regulatory division either. You know, you are that too. Mr. CURTIS. I am often out among businesses, and I say: Well, how did you like tax reform? And they say: Well, it was nice, but what has really helped is deregulation. Mr. PRESTEMON. Yeah. That would be what I have heard too. Mr. CURTIS. Ms. Wagner. Ms. WAGNER. For the clients I serve, which are a lot of technology startups, the biggest challenge they have overcoming is the attraction of tech talent and the availability of that. So investment in our technology workforce, both in uptraining and upscaling the current workforce as well as investing in our next generation of technology employment is probably the biggest concern facing many of my clients today. Mr. CURTIS. Thank you. Mr. Bishop. Mr. BISHOP. So I am going to cheat a little bit and say that I have two things. Mr. CURTIS. I would love to hear both. Mr. BISHOP. Certainly, you have heard it from Mr. Miller, the importance of immigrant and immigration. And, you know, New York City, as I said, is powered by immigrant entrepreneurs, and certainly, we want to make sure that we create opportunities for immigrants to create businesses because those businesses will hire within their communities. And I want to stress that. It is so important. It is important to New York City's economy. The other part, the other thing that I said that I wanted to make sure that you understand is that the success of American businesses is dependent on our workforce. And we have to make sure that our workforce is prepared for the technologies of tomorrow. And in certain areas, they are not. And certainly, we have to make sure we have made investments in New York City to ensure either through apprenticeship programs or working with industry to identify and project in the next 3 to 5 years what are the skill sets that those companies need in order to grow, because if they are not going to--if we as a country can't provide the workforce, then they are going to go to other countries that can, and certainly, we need to make sure that our education system provides the pipeline of the next engineers, the next computer programmers, et cetera. So that is very important for the success of our small businesses. Mr. CURTIS. Those were four great messages. We need to make sure our colleagues hear all four of those. Thank you very much for your time today, and I yield my time. Chairman CHABOT. Thank you very much. The gentleman yields back. And I spoke too soon because the gentleman from Florida, Mr. Lawson, who is the Ranking Member of the Subcommittee on Health and Technology is recognized for 5 minutes. Mr. LAWSON. Thank you, Mr. Chairman, and welcome to the Committee. I am sorry I am late, but I was addressing a small business group from Florida who is up on Capitol Hill. And one of the things that I wanted to say is that there are more small businesses in this country than any other type of businesses. Yet a lot of the incentives that states and counties, countries offer are for larger companies to move into the cities and the towns to create jobs, and we hear that all the time. And we have the Chambers of Commerce that are going out and recruiting, and most of the time, they are not recruiting small businesses. They are always recruiting large firms. What incentives are available--and specifically, if you have already discussed them, I would hate to go back over--for small businesses to create jobs that States should consider? And that is extremely important. Even from the standpoint of having served in the legislature in Florida for a long time, 28 years, 18 years in the House, 10 years in the Senate, before coming here, the Governors and everybody come. When they come in the state, the first thing they do, their focus is on recruiting those businesses from Canada, every place else and say we are going to bring more jobs, but still the largest employers are small business. So what should we focus on to make sure that small businesses get the same kind of consideration? And that is a question for everyone on the Committee, wherever you want to start. Ms. WAGNER. Thank you for that question. I am going to start with a line we use a lot in Loudoun, that no amount of incentives make a bad location a good location. I am proud that Virginia does offer various programs to support our small businesses through Virginia Jobs Investment Program, which provides credits and opportunities for small businesses that are hiring employees and making small investments into their infrastructure. We also have the CIT GAP Funds Program, which is a state program that is a seed venture to help our technology-based businesses scale up quickly. It also helps them connect with future investors for subsequent fundraising rounds. And we do put a lot of effort in Virginia into helping technology firms better understand the grants available through the federal government, like SBIR and STTR funds that really is America's seed fund. What I will say is I do feel that communities, when they are looking at investments or incentives for their small businesses, should really look at how they can maximize their current programs. If you can help your small business development centers, your chambers, those can have a greater reach and reach a greater amount of small businesses versus one or two companies that you can pour an incentive into. So, in Loudoun County, we support our Mason Enterprise Center Incubator and the Small Business Development Center so that they can reach--you know, this past year alone, they reached over 300 businesses in their programs. And that is--we are seeing that trickle-down effect as those companies are remaining in the community, adding jobs, and growing, and then can hopefully qualify for some of those larger incentive programs down the line. Thank you. Mr. LAWSON. Okay. Mr. Miller. Mr. MILLER. Thank you, Mr. Lawson, for the question. And you are absolutely right when you talk about the importance of small businesses. I can tell you, in Utah, they represent over 99 percent of all of our businesses and the majority of the employees work for small businesses. In Utah--I happened to in a previous career run the incentive program for the state, and so I am very sensitive to the question and the issue that you have raised. In Utah, we created what we call the BEAR Program, the Business Expansion and Retention Program, specifically designed for and targeted to small businesses. However, at the time I was working for the state, our largest incentive program, we refer to it as the EDTIF, for Economic Development Tax Increment Financing Program--with that long name you can understand why it goes by its acronym--that program was only to recruit new business in the State of Utah. When our current Governor was elected, he asked the very important question: Why? Why is that program not available either for existing businesses or for businesses of any size? And so that program was modified, and I am pleased to be able to tell you that today more than half of all of the companies that receive incentives do fit in those existing small business categories. Mr. LAWSON. Okay. Mr. Prestemon. Mr. PRESTEMON. Oh. Well, I--actually, I do agree with you about the focus being on really, really big projects typically on economic development programs. We have not gone that direction in St. Charles County. But I have four Cs that we work off of. You know, this is my little slogan here: Counsel, so at a council meeting, you know, technical assistance, that is important to the companies; capital, which is, you know, through both publicly sponsored as well as other programs; I would say connection, which refers back to things like the procurement technical assistance centers and programs that help, again, upgrade the connection today that small companies have to compete for large contracts; and then my final one is community. That is probably the softest one of the four, but I think it is not to be dismissed, in that entrepreneurs tend to make mistakes because they are in isolation. And so anything you can do to bring entrepreneurs together on a regular basis to guide and advise each other and support, I think that enhances the chances of their success. Mr. LAWSON. Mr. Chairman, could I be granted 30 more seconds? Chairman CHABOT. Yes, indeed. Mr. LAWSON. Mr. Bishop, I understand you are a Rattler? Mr. BISHOP. I sure am. Mr. LAWSON. Would you care to comment on that? Mr. BISHOP. Of being the Rattler or--the best experience ever. Mr. LAWSON. Yeah. Mr. BISHOP. But I think it is important, and we are in line, as you probably heard from the rest of the panel. At--in New York, we actually have--our agency, Department of Small Business Services, was created to focus on small business services. We are actually not--we have another agency called Economic Development Corporation, so we actually have the two separate, because we know that we need to provide additional resources of small businesses. So, when a small business, when we are interacting with a small business, we connect them to a host of services, not only from education but the incentives that we have for small businesses. So, for example, energy cost savings, we have customized training grants to help those small businesses train their employees. So we actually created a separate and distinct agency focused on retaining and helping small businesses, so-- -- Mr. LAWSON. Okay. Thank you, Mr. Chairman. I yield back. Chairman CHABOT. Thank you very much. The gentleman yields back. And we want to thank our distinguished panel here both this morning and this afternoon. Sorry about the votes falling in between here and any inconvenience there, but for your excellent testimony. We rely on local experts like yourselves and your innovative strategies that you have put in place to better understand the needs of small businesses. And we are seeing success stories, I think, all over the country. And it is improving not only local economies but people's lives, and we want to thank you for being an important part of that and explaining to us how what we do here can help you to help people all over the country. So I want to thank folks on both sides of the aisle for being here. I would ask unanimous consent that Members may have 5 legislative days to submit statements and supporting materials for the record. Without objection, so ordered. And if there is no further business to come before this Committee, we are adjourned. Thank you very much. [Whereupon, at 12:45 a.m., the Committee was adjourned.] A P P E N D I X [GRAPHIC(S) NOT AVAILABLE IN TIFF FORMAT] Question for the Record Committee on Small Business Hearing: Communities That Think Small and Win Big June 20, 2018 Congresswoman Adams Question to Mr. Greg Prestemon: 1. Unfortunately, we know that minority-owned businesses are more likely to face obstacles, like difficulty accessing capital. According to a 2016 study, white owners were three times more likely to say their loans were always approved than were African-American owners. What policies could Congress implement to provide greater access to capital for these types of small businesses? Answer: Capital availability for small business is a daunting challenge in any environment, but it is particularly challenging for entrepreneurs from minority backgrounds. Uniform or ``one size fits all'' underwriting standards will often have the presumably unintended effect of excluding any borrowers operating in minority neighborhoods or for minority borrowers operating in predominantly white neighborhoods. Because my organization lacks experience in providing services in minority neighborhoods, I am at a disadvantage to provide guidance. On a general level, preserving and expanding the incentives for lending under the Community Reinvestment Act would likely be beneficial. Since much lending in distressed neighborhoods often is done through non-bank sources, this argues for strong regulatory approaches to fend off predatory lenders. Direct capital investment from micro-loan funds holds promise, although the administrative costs for operating such programs are high. Covering minimal staff and other expenses from program income is usually not possible. Perhaps an increase in grants for operating support for microlending organizations would be impactful. The organization that I lead has not engaged in microlending, primarily because we did not see a path to breaking even. In terms of programs like the 504, we would recommend consideration of relaxed approval standards for the 504 loan for minority borrowers. For example, in most instances the 504 program will require a 20% down payment/equity injection for startup businesses. Lowering that requirement for minority borrowers is worthy of consideration. Finally, the Small Business Development Center program is extremely beneficial to small businesses, irrespective of the ethnic background of the owner. This program is woefully underfunded on a national basis. Increased appropriations for the SBDC program should be considered, and there could easily be provisions within such appropriations legislation to target the increased support to SBDC's with a track record of supporting minority entrepreneurs as well as other segments of the population that are at a market disadvantage. Rural locations have high needs and relatively low resources, for example. Gregory D Prestemon Chief Executive Officer EDC of St. Charles County Question for the Record Committee on Small Business Hearing: Communities That Think Small and Win Big June 20, 2018 Congresswoman Adams Question to Mr. Derek Miller: 1. Unfortunately, we know that minority-owned businesses are more likely to face obstacles, life difficulty accessing capital. According to a 2016 study, white owners were three times more likely to say their loans were always approved than were African-American owners. What policies could Congress implement to provide greater access to capital for these types of small businesses? Answer: In Utah, we recognize that access to capital is the lifeblood of all small businesses. At the Salt Lake Chamber, we run a program called the Women's Business Center of Utah that supports women and minority owned businesses. The Center provides entrepreneurial training, networking opportunities and business consulting including assistance in accessing capital. These services are provided at no cost to the women and minority small business owners, which is possible because of federal grants available for this purpose. I encourage Congress to continue its support of these grants. Question for the Record Committee on Small Business Hearing: Communities That Think Small and Win Big June 20, 2018 Congresswoman Adams Question to Ms. Vanessa Wagner: 1. Unfortunately, we know that minority-owned businesses are more likely to face obstacles, like difficulty accessing capital. According to a 2016 study, white owners were three times more likely to say their loans were always approved than were African-American owners. What policies could Congress implement to provide greater access to capital for these types of small businesses? Answer: This crucial question has been the subject of important research and reporting by a number of federal and nonprofit organizations. They all confirm that minority businesses are denied loans at a much higher rate than non-minority businesses. When minorities are able to secure loans, it's at a much higher interest rate than rates secured by non-minorities. The Congressional Black Caucus Foundation has made these recommendations: ``While there are laws prohibiting loan discrimination on the basis of face, regulatory agencies need to improve upon enforcing regulations at a national level ... the U.S. Department of Justice must ensure that these laws are enforced by streamlining oversight of banks and their lending practices ... The Government Accountability Office could also perform an investigation of whether or not the DOJ is effectively enforcing these regulations and how funds are being appropriated.'' Improving access to capital for minority entrepreneurs will ultimately result in the creation of more jobs and prosperity for the nation as a whole. (FYI: This response is based on info on pages 3 and 4 of the attached document. This article gives related info: https:/ /newsonecom/3428232/barriers-to-financing-undermines-black- entrepreneurship/) Questions for the Record Committee on Small Business Hearing: Communities That Think Small and Win Big June 20, 2018 Congresswoman Adams Questions to Mr. Gregg Bishop: 1. Minority-owned businesses are an integral part of my District's economy. And a large source of these minority small business owners is Johnson C. Smith, a Historically Black University in Charlotte. In my state there are 10 Historically Black Colleges and Universities--the most in the nation--but there are more than 100 Historically Black Colleges and Universities nationwide. In your view, how can local officials, Chambers of Commerce, and other local stakeholders work more closely with our nation's Historically Black Colleges and Universities to create more small business owners? Answer: 1. Importance of Historically Black Colleges and Universities Historically Black Colleges and Universities (HBCUs) are vital institutions that produce highly skilled and ambitious graduates. As an alumnus of an HBCU, I understand the importance of connecting with these institutions to ensure young black men and women know the power of entrepreneurship to uplift themselves, their families, and their communities. In my time as Commissioner of New York City Department of Small Business Services, I have made it a priority to meet with alumni associations, fraternities and sororities to raise awareness about our free services and resources. I would encourage elected officials, chambers of commerce and other stakeholders to build relationships with their local HBCUs and do the same. Some examples of how these stakeholders may work with HBCUs to support burgeoning entrepreneurs and jobseekers include:Hosting entrepreneurship workshops to provide guidance to enterprising students and alumni networks Host innovation competitions in partnership with HBCUs to encourage potential entrepreneurs to pitch their business ideas Work with employers to provide necessary workforce development training resources to students in growing industries. One model program could be New York City's Tech Talent Pipeline Residency, run by the New York City Department of Small Business Services, which works directly with employers to train undergraduate students, helping them develop the necessary skills to have a successful career in tech. 2. Last week this Committee held a hearing on the difficulties small businesses, and particularly minority- and women-owned small businesses, face in competing for federal contracts. In your testimony, you talked about New York City's Procurement Technical Assistance Center (PTAC), which offers support to small businesses, including minority, women, and veteran-owned businesses that have historically not had access to government contracting opportunities. Can you tell us more about that Center, and how it works to enable these small businesses to compete in the federal marketplace? 2. Procurement Technical Assistance Center The New York City Department of Small Business Services' Procurement Technical Assistance Center (PTAC) provides support for businesses interested in government procurement. The Procurement Technical Assistance Center is funded in part with the help of the U.S. Department of Defense and the Defense Logistics Agency. The services provided by the center help small businesses navigate the entire government procurement process, from bidding to completion. By empowering NYC government contractor's with education, mentorship programs and targeted workshops and training resources, we are providing businesses with the capacity to grow their businesses into the federal and state contracting arenas. Our services help businesses to: Become certified as Minority and Women-owned Business Entities (M/WBEs), SBD, 8(a), Small Disadvantaged Business (SDB), HUB Zone, Woman Owned, Service Disabled and Veteran Owned Business programs Understand how to do business with the government Learn how to respond to RFPs effectively Access a range of one-on-one assistance and training to help ease into government contracting with New York City, New York State and Federal agencies More specifically, topics covered by PTAC include: Introduction to Government Contracting Small Business Certifications Doing Business with General Services Administration Navigating System for Award Management Contract Accounting, Response to RFPs/ Proposal Writing With technical assistance to help businesses understand requirements for government contracts Teaming Arrangements and Subcontracting Finding the Right Contracting Opportunities Includes notifications of government contracting opportunities and how to locate these opportunities Successfully performing a contract Managing and completing contracts, submitting payment requests and resolving issues with government agencies 3. Unfortunately, we know that minority-owned businesses are more likely to face obstacles, like difficulty accessing capital. According to a 2016 study, white owners were three times more likely to say their loans were always approved than were African-American owners. What policies could Congress implement to provide greater access to capital for these types of small businesses? 3. Barriers for Black Americans to Access Capital Due to generational inequalities in wealth distribution created by discriminatory local, state and federal policies, many black Americans face barriers to accessing capital. Traditional measures of credit-worthiness continue to be an especially difficult barrier for black entrepreneurs. Alternative criteria for evaluating credit-worthiness (e.g. strength of a business plans, testimonials from trustees, history of rent payments, etc.) would help address the persistent disparity between black and white business owners' credit scores. To make it easier for small businesses to access capital, SBS provides free financing services. Through NYC Business Solutions, one-stop business centers located in every borough, we match businesses with the right lender for their needs and business profiles and walk them step-by-step through the loan process. Since 2014, SBS has connected approximately 1,800 businesses to $155,000,000 in financing. For Minority and Women-Owned Business Enterprises (M/WBEs) contracting with New York City, SBS offers the Contract Financing Loan Fund. This revolving fund offers loans of up to $500,000 capped at 3% APR, one of the lowest interest rates available in the market. Since the program's launch in 2017, we have lent more than $7 million to small businesses. Sincerely, Gregg Bishop Commissioner [GRAPHIC(S) NOT AVAILABLE IN TIFF FORMAT]
MEMBERNAME | BIOGUIDEID | GPOID | CHAMBER | PARTY | ROLE | STATE | CONGRESS | AUTHORITYID |
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Velazquez, Nydia M. | V000081 | 8073 | H | D | COMMMEMBER | NY | 115 | 1184 |
King, Steve | K000362 | 7918 | H | R | COMMMEMBER | IA | 115 | 1724 |
Clarke, Yvette D. | C001067 | 8072 | H | D | COMMMEMBER | NY | 115 | 1864 |
Chabot, Steve | C000266 | 8091 | H | R | COMMMEMBER | OH | 115 | 186 |
Luetkemeyer, Blaine | L000569 | 8017 | H | R | COMMMEMBER | MO | 115 | 1931 |
Chu, Judy | C001080 | 7837 | H | D | COMMMEMBER | CA | 115 | 1970 |
Schneider, Bradley Scott | S001190 | H | D | COMMMEMBER | IL | 115 | 2124 | |
Adams, Alma S. | A000370 | H | D | COMMMEMBER | NC | 115 | 2201 | |
Brat, Dave | B001290 | H | R | COMMMEMBER | VA | 115 | 2203 | |
Knight, Stephen | K000387 | H | R | COMMMEMBER | CA | 115 | 2228 | |
Blum, Rod | B001294 | H | R | COMMMEMBER | IA | 115 | 2241 | |
Kelly, Trent | K000388 | H | R | COMMMEMBER | MS | 115 | 2294 | |
Comer, James | C001108 | H | R | COMMMEMBER | KY | 115 | 2297 | |
Evans, Dwight | E000296 | H | D | COMMMEMBER | PA | 115 | 2298 | |
Murphy, Stephanie N. | M001202 | H | D | COMMMEMBER | FL | 115 | 2318 | |
Marshall, Roger W. | M001198 | H | R | COMMMEMBER | KS | 115 | 2328 | |
Espaillat, Adriano | E000297 | H | D | COMMMEMBER | NY | 115 | 2342 | |
Fitzpatrick, Brian K. | F000466 | H | R | COMMMEMBER | PA | 115 | 2345 | |
Norman, Ralph | N000190 | H | R | COMMMEMBER | SC | 115 | 2361 | |
Curtis, John R. | C001114 | H | R | COMMMEMBER | UT | 115 | 2363 |
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